Wes Sims Email & Phone Number
Senior Manager Customer Support @ Cengage Group
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Wes Sims Location
- Chapel Hill, NC, US
Wes Sims Work
- Senior Manager Customer Support @ (September 2026 - Present)
- Director of Customer Service @ (January 2024 - July 2026)
- Director Of Client Services @ (April 2022 - December 2023)
- Director Of Contact Center Operations @ (September 2014 - August 2021)
- Service Delivery Manager @ (November 2004 - February 2012)
Wes Sims Education
- North Carolina State University
Bachelor of Arts (B.A.) (Sociology)
- Walden University
Master of Science (Mental Health Counseling/Counselor)
2028 - Walden University
Wes Sims Skills
- Director level
- Customer Service Management
- Technical Support
- Business-to-Business (B2B)
- English
- Relationship Development
- Account Management
- Problem Solving
- Communication
- Customer Service
- Microsoft Office
- Leadership
- Microsoft Excel
- Project Management
- Process Improvement
- Sales
- Team Leadership
- Team Building
- Microsoft Word
- Contract Management
- Cross-functional Team Leadership
- Management
- Troubleshooting
- Business Process Improvement
- Event Planning
- Cross Functional Team Leadership
- Strategy
Wes Sims Summary
- Wes Sims, based in Chapel Hill, NC, US, is currently a Senior Manager Customer Support at Cengage. Wes Sims brings experience from previous roles at IdeaRoom, System Pavers, Aqua America and Fidelity Investments. Wes Sims holds a Bachelor of Arts (B.A.) in Sociology @ North Carolina State University. With a robust skill set that includes Director level, Customer Service Management, Technical Support, Business-to-Business (B2B), English and more. Wes Sims has 1 emails and 1 mobile phone numbers on RocketReach.
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