Wes Powell Email & Phone Number
Senior Vice President Customer Service @ KnitWell Group
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Wes Powell Location
- Knoxville, TN, US
Wes Powell Work
- Senior Vice President Customer Service @ (February 2024 - Present)
- Vice President Customer Service @ (August 2023 - February 2024)
- Vice-President Customer Service @ (January 2011 - September 2023)
- Director, Customer Experience @ (May 2009 - December 2010)
- Director, Project Portfolio @ (May 2007 - May 2009)
- National General Manager of Home Delivery Call Centers @ (September 2005 - May 2007)
- Site General Manager Sales and Service @ (February 2004 - September 2005)
- Site General Manager Sales and Service @ (November 2000 - February 2004)
- Site Director of Credit Account Services @ (April 1999 - November 2000)
- Senior Manager of Asset Management @ (February 1997 - April 1999)
- Group Asset Manager - Collections @ (March 1996 - February 1997)
Wes Powell Education
- The George Washington University School of Business
Master's Certificate (Project Management)
2007-2008 - Boise State University
B.B.A. (Marketing)
1992-1994 - College of Southern Idaho
A.A. Management (Management and Marketing)
1990-1992
Wes Powell Skills
- Business Planning
- Analytical Skills
- Customer Service Management
- Customer Experience
- Call Center
- Customer Satisfaction
- Workforce Management
- Customer Retention
- Vendor Management
- Brand Loyalty
- Customer Service
- Retail
- Cross-functional Team Leadership
- Contact Centers
- Operations Management
- Process Improvement
- Team Building
- Performance Management
- Analytics
- Income Statement
- E-commerce
- Customer Acquisition
- Change Management
- P
- Project Management
- Training
- CRM
- Call Centers
- Contract Negotiation
- Leadership
- Management
- Outsourcing
- Strategy
- P&L
- Business Process Improvement
- Microsoft Word
- Cross Functional Team Leadership
- Microsoft Office
- E Commerce
- Sales
- Strategic Planning
- Marketing
Wes Powell Summary
- Wes Powell, based in Knoxville, TN, US, is currently a Senior Vice President Customer Service at KnitWell Group. Wes Powell brings experience from previous roles at KnitWell Group, Talbots, 1800flowers.com and Sears Holdings. Wes Powell holds a 2007 - 2008 Master's Certificate in Project Management @ The George Washington University School of Business. With a robust skill set that includes Business Planning, Analytical Skills, Customer Service Management, Customer Experience, Call Center and more. Wes Powell has 2 emails and 2 mobile phone numbers on RocketReach.
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