Werner Jacobs Email
Customer Care Manager @ Fluidra
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Werner Jacobs Location
- Johannesburg, GP, ZA
Werner Jacobs Work
- Customer Care Manager @ (January 2019 - Present)
- Customer Care Manager @ (January 2019 - Present)
- Account Manager @ (June 2016 - December 2018)
- Account Manager @ (January 2003 - March 2016)
Werner Jacobs Education
- The CX Academy
Professional Diploma in CX (Customer Experience)
2021-2022 - University of South Africa/Universiteit van Suid-Afrika
Nat Certificate Public Relations Management (Public Relations/Image Management)
Werner Jacobs Skills
- Account Management
- Call Center Administration
- Call Center Development
- Call center start-up
- Client Relations
- Contact Center Management
- Customer Experience
- Customer Experience Analysis
- Customer Experience Design
- Customer Experience Management
- Customer Focused Design
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Direct Sales
- Labor Relations
- Microsoft Excel
- Microsoft Power BI
- Microsoft Word
- Oracle Database
- People Management
- Point of Sale (POS) Systems
- Presentation Skills
- Public Relations
- Relationship Building
- SYSPRO
- Sales
- Sales Presentations
- Salesforce.com
- System Administration
- Team Management
- Technical Support
- Telemarketing
- Warehouse Operations
Werner Jacobs Summary
- Werner Jacobs, based in Johannesburg, GP, ZA, is currently a Customer Care Manager at Fluidra. Werner Jacobs brings experience from previous roles at Fluidra and Clover South Africa. Werner Jacobs holds a 2021 - 2022 Professional Diploma in CX in Customer Experience @ The CX Academy. With a robust skill set that includes Account Management, Call Center Administration, Call Center Development, Call center start-up, Client Relations and more. Werner Jacobs has 6 emails on RocketReach.
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