Werner Crous Email
Head of Customer Experience @ Shop2Shop.africa
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Werner Crous Location
- Stellenbosch, WC, ZA
Werner Crous Work
- Head of Customer Experience @ (June 2024 - Present)
- Senior Business Analyst @ (December 2022 - June 2024)
- Delivery Lead @ (December 2021 - December 2022)
- Business Analyst @ (July 2021 - December 2021)
- Product Development Manager @ (March 2021 - June 2021)
- Business Analyst | Loan Management Systems Team Lead @ (June 2016 - February 2021)
- Helpdesk Manager @ Compuscan (June 2009 - June 2016)
Werner Crous Education
- Faculty Training Institute
Certificate Advanced Business Analysis
2017-2018 - CTI Education Group
Diploma (Computer Systems Engineering)
2005-2006
Werner Crous Skills
- Agile Methodologies
- Analytical Skills
- Business Analysis
- Business Process Improvement
- ClickUp
- Competitive Analysis
- Confluence
- Customer Experience
- Customer Management
- Customer Support
- Elicitation
- Employee Training
- Functional Requirements
- Functional Specifications
- Functional Testing
- Information Technology
- Interpersonal Skills
- JIRA
- Leadership
- Market Analysis
- Microsoft Outlook
- Microsoft Products
- Office 365
- Operations Management
- Presentation Skills
- Project Management
- Requirements Gathering
- Scrum
- Strategic Planning
- Team Leadership
- Team Management
- Wireframing
- Written Communication
- Zendesk
Werner Crous Summary
- Werner Crous, based in Stellenbosch, WC, ZA, is currently a Head of Customer Experience at Shop2Shop.africa. Werner Crous brings experience from previous roles at Shop2Shop.africa, Capitec Bank and Experian. Werner Crous holds a 2017 - 2018 Certificate Advanced Business Analysis @ Faculty Training Institute. With a robust skill set that includes Agile Methodologies, Analytical Skills, Business Analysis, Business Process Improvement, ClickUp and more. Werner Crous has 2 emails on RocketReach.
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