Wendy N. Email
Agile Business Analyst @ DHL
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Wendy N. Location
- Toronto, ON, CA
Wendy N. Work
- Official Member @ (October 2023 - Present)
- Agile Business Analyst @ (September 2020 - Present)
- Customer Experience Analyst @ Rogers Communications (September 2018 - August 2020)
- Business Analyst @ (May 2013 - June 2015)
- Snr. Consultant @ (May 2013 - January 2015)
- Operations Team Lead @ (March 2010 - April 2012)
Wendy N. Education
- University of Lagos
Diploma (Human Resources Management/Personnel Administration, General)
- Nnamdi Azikiwe University
Bachelor's degree (Computer Science)
Wendy N. Skills
- Agile & Waterfall Methodologies
- Analytics
- Business Analyst
- Business Management
- Business Process Improvement
- Business Requirements
- Business Systems Analysis
- Change Man
- Change Management
- Communication
- Creative Problem Solving
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Support
- Data Mapping
- ERP Implementations
- Financial Advisory
- Human Capital Management
- Inventory Management
- Leadership
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Visio
- Microsoft Word
- Negotiation
- Online Content Creation
- Problem Solving
- Process Improvement
- Project Management
- Public Speaking
- SAP ERP
- Software Development Life Cycle (SDLC)
- Stakeholder Management
- Test Cases
- Training
- Unified Modeling Language (UML)
- User Acceptance Testing
- Visio
- client relationship management
Wendy N. Summary
- Wendy N., based in Toronto, ON, CA, is currently a Agile Business Analyst at DHL. Wendy N. brings experience from previous roles at ForbesBLK, Rogers Communications, FirstBank Nigeria and Visafone Communications Ltd. Wendy N. holds a Diploma in Human Resources Management/Personnel Administration, General @ University of Lagos. With a robust skill set that includes Agile & Waterfall Methodologies, Analytics, Business Analyst, Business Management, Business Process Improvement and more. Wendy N. has 1 emails on RocketReach.
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