Aftercare Liaison Officer @ (January 2024 - September 2024)
Customer Relations Manager @ (July 2023 - October 2023)
Head of Customer Service @ (April 2021 - June 2023)
Customer Service Manager @ (March 2020 - April 2021)
Manager @ (June 2018 - May 2019)
Customer Service Manager @ (September 2016 - June 2018)
Customer Service Manager @ (November 2015 - September 2016)
Customer Service Co-Ordinator @ (November 2014 - October 2015)
Wendy Edwards Education
Prendergast School 1981-1987
Wendy Edwards Skills
Analytical Skills
Budgeting
Commercial Management
Communication
Construction
Construction Management
Construction Processes
Continuous Improvement
Contract Management
Contract Negotiation
Contractors
Cost Control
Customer Engagement
Customer Experience
Customer Insight
Customer Interaction Management
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Customer-focused Service
Employee Training
Hiring
Interpersonal Skills
Interviewing
KPI Reporting
Key Performance Indicators
Leadership
Leadership Development
Management
Microsoft Office
Microsoft Word
Negotiation
New Homes
Office Administration
Organization Skills
People Management
Problem Solving
Procurement
Project Management
Project Planning
Quality Control
Quality Management
Real Estate
Recruiting
Service-Level Agreements (SLA)
Subcontracting
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Value Engineering
Warranties
Wendy Edwards Summary
Wendy Edwards, based in London, England, GB, is currently a Customer Experience Manager at Conductor. Wendy Edwards brings experience from previous roles at The Guinness Partnership, Bellway Homes, Strawberry Star Group and Berkeley Group Plc. Wendy Edwards holds a 1981 - 1987 Prendergast School. With a robust skill set that includes Analytical Skills, Budgeting, Commercial Management, Communication, Construction and more. Wendy Edwards has 1 emails on RocketReach.
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