Wendy Duncan's Location
Leeds, England, United Kingdom
Wendy Duncan's Work
- Sales and Customer Services Manager @ first direct
- Sales Manager @ first direct
- Lending Manager @ first direct
- Call Centre Manager @ first direct
- Call Centre Team Leader @ first direct
- Senior Recoveries Officer @ Lombard
- Reconciliation and Exchange Clerk @ Chase Amp Bank Sydney Australia
- Computer Help Desk Analyst @ Leeds Permanent Building Society
Wendy Duncan's Education
- London Business School
( 21st Century Leadership, 21st Century Leadership)
2008 - 2008 - Park Lane College
( RSA Computer Literacy & Information Technology, RSA Computer Literacy & Information Technology)
1999 - 1999 - Park Lane College
( BEC National Diploma in Business, BEC National Diploma in Business)
1983 - 1985
Wendy Duncan's Skills
- Customer Experience
- Cross Selling
- Contact Centers
- Customer Service Training
- Relationship Management
- Team Leadership
- Customer Acquisition
- Call Center
- Customer Retention
- Performance Management
Wendy Duncan's Summary
Wendy Duncan, based in Leeds, England, United Kingdom, is currently a Sales and Customer Services Manager at First Direct, bringing experience from previous roles at First Direct. Wendy Duncan holds a 2008 - 2008 London Business School. With a robust skill set that includes Customer Experience, Cross Selling, Contact Centers, Customer Service Training, Relationship Management and more, Wendy Duncan contributes valuable insights to the industry. Wendy Duncan has 2 emails on RocketReach.
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