Welsh Water Information

A private pumping station is a pumping station that is not owned and operated by Welsh Water. It could be that a developer did not ask us to adopt the pumping station, or went out of business before completing the process, or ownership of the pumping station many have transferred from a developer to local residents. There will also be some pumping stations that Welsh Water has refused to adopt because they are not up to the required standard to become part of our network. Pumping stations are usually small, kiosk buildings, and these are typical examples:Due to changes in the law, from 1st October 2016, we will be taking responsibility for most private pumping stations in our area, so our customers don't have to worry about them. We need to find out where they all are, and this is where we need your help. If you know of or are responsible for a private pumping station that:Serves more than one house, orServes just one house, but is located outside the boundary of that propertyPlease let us know about it - you can register your pumping station here by filling in this formThe next step for us is to carry out various assessments and we'll let you know how we're progressing. We may transfer some private pumping stations before 1st October 2016, but we can't give timescales on how that will be phased, until we find out where they all are - we estimate that we will have around 800 private pumping stations to adopt.