WellPact Information

WellPact operates the specimen collection workflows that sit between patients and the laboratory. We manage the assembly, labeling, fulfillment, and return logistics for lab-ready specimen collection kits used in diagnostic, clinical trial, and research programs. Our role is to absorb operational variability so labs and study teams can run distributed and direct-to-participant programs without disruption. As an ISO 13485–certified, FDA-registered, and HITRUST-validated partner, WellPact provides the controls required for serialized kits, lot and expiration tracking, and compliant specimen return at scale. We support both pilot programs and high-volume deployments where consistency and traceability are non-negotiable. Built on NPC, Inc.’s 70-year foundation in regulated healthcare communications and fulfillment, WellPact brings proven infrastructure, accountability, and execution to specimen collection logistics so critical programs run cleanly from kit to lab.