Wei Wei Location
- Redwood City, CA, US
Wei Wei Work
- 2022 -now Director, Udemy Customer Support @
- 2022 -2022 Director, Udemy Business Customer Support @
- 2020 -2022 Director Of Customer Service @
- 2017 -2020 Senior Manager, US Customer Support Team @
- 2015 -2017 Manager, EMEA Customer Support Team @
- 2015 -2015 Interim Manager, APAC Customer Support Team @
- 2014 -2015 Senior Application Support Engineer @
- 2014 -2014 Application Support Analyst @
- 2010 -2014 Support Analyst @
- 2009 -2010 Support Analyst @
Wei Wei Education
- Staffordshire University
Master of Science (MSc) (Computer Science)
2003-2006 - Lancaster University
MSc Management, Business Administration and Management, General (Business Administration and Management)
2001-2002 - Hohai University
Bachelor of Arts - BA (English Language and Literature/Letters)
1997-2001
Wei Wei Skills
- Customer Experience Management
- Vendor Management
- Strategic Planning
- Performance Management
- Customer Journeys
- Business-to-Business (B2B)
- Customer Experience
- Customer Satisfaction
- Service Delivery
- Capacity Planning
- Operations Execution
- Service-Level Agreements (SLA)
- Contact Centers
- Acceleration
- JDA
- SQL
- Requirements Analysis
- Software Project Management
- Integration
- Business Intelligence
- Software Implementation
- Enterprise Software
- Oracle
- Business Analysis
- Cloud Computing
- SaaS
- CRM
- Customer Relationship Management (CRM)
- Management
- Software as a Service (SaaS)
- Java
- Analysis
- Team Leadership
Wei Wei Summary
- Wei Wei, based in Redwood City, CA, US, is currently a Director, Udemy Customer Support at Udemy. Wei Wei brings experience from previous roles at Udemy and Zuora. Wei Wei holds a 2003 - 2006 Master of Science (MSc) in Computer Science @ Staffordshire University. With a robust skill set that includes Customer Experience Management, Vendor Management, Strategic Planning, Performance Management, Customer Journeys and more. Wei Wei has 1 emails on RocketReach.
5 free lookup(s).
If you need more lookups,
subscriptions start at $34 USD/month.
Looking for a different Wei Wei?
Find contact details for 700 million professionals.
Others Named Wei Wei
Wei-Wei Zhang
President and CEO
San Diego, CA, US
Wei-Wei Wu
Co-Founder and CEO
San Francisco, CA, US
Wei Wei
Segment Controller
Jersey City, NJ, US
Wei Wei
Managing Director and Global Lead of AI Refinery Platform
California, United States
Wei Wei
Sales Director for DACH
Frankfurt, HE, DE
Top Udemy Employees
Erin Sink
VP, Global Customer Operations
Kirkland, WA, US
Zane Vella
Vice President, Content, Instructor and Creator Strategy
Philadelphia, PA, US
Marcel Chastain
Vice President of Product
San Francisco, CA, US
Esther Friend
Vice President of Revenue Operations
Denver, CO, US
Hilary Moore
Global VP of Sales Development
Saint Paul, MN, US
Sonya Saunder
Vice President, Strategy, Operations and Chief Of Staff
California, United States
Aron Satre
Vice President, Corporate Controller
Missoula, MT, US
Hugo Sarrazin
Chief Executive Officer
United States
Ashley Vasilovski
CIO and CISO
Michigan, United States
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups.
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co