WeConnect Care Information

WeConnect Care service packs are extended warranty services for appliances & gadgets from CitizenCenter Technologies Pvt. Ltd. (CCTPL). A Fintech company with a unique business model to provide value added assisted citizen services, leveraging the state of art of technology platform along with pan India network of WeConnect Kendras/ Kiosks. WeConnect Care service packs are tech/repair services with insurance protection to provide committed services at most competitive rates with no hidden costs. WeConnect Care service packs are available for a wide range of appliances – TVs, Washing Machines, Refrigerators, Dish Washers, Air Conditioners, PCs, Air Coolers, Water Purifiers, Home Appliances & Kitchen Appliances as well as a wide range of gadgets - Mobile Phones , Tablets and Laptops. As a team, we are highly experienced in providing committed customer services for over last 3 decades. We have one of the biggest service networks pan India covering 19000 pin codes thru our authorised partners. We leverage our association with Bajaj Allianz General Insurance Company, as a group, which is no.1 in consumer durables and have the largest customer base. Customer Delight We provide seamless end user experience to our customers. Customers need not have to worry about unreliability and uncertainty with respect to genuine spares & quality of technicians. Service request process is very simple & 100% paperless thru We Care App. As a customer you sit back, relax and have complete Peace of Mind, we shall take care of smooth operations of your appliances and gadgets. Committed Service Assurance We provide SLA based services with one of the best service TATs in the industry. We provide complete tracking of service request and also send notifications thru SMS to keep you always informed. We do not hesitate to replace the device or provide the cost of device (as per derived value at that time) in case the device is not repairable.