We Know How Information

We Know How is a fractional COO and operations advisory practice for multi-unit restaurant brands ready to scale operations the right way. We work alongside leadership teams — not from a binder — to build the operational systems, team development, and accountability culture that let restaurant brands grow without breaking what made them great. WHO WE WORK WITH Fast casual and emerging multi-unit restaurant brands operating 5 to 25 locations. Founders, CEOs, and operating teams ready to fix what's broken before adding their next 10 locations. WHAT WE DO — Fractional Leadership: Embedded COO and Director of Operations engagements. Store performance management. Technology project management. — Franchise Development: Brand structure, operational foundation, new store opening support. Legal documents don't create franchises — systems, economics, and proof do. — LMS & Training: Platform building, content creation, role-specific learning paths for FOH, BOH, managers, and franchisees. Involvement equals commitment. — Catering Programs: Assessment, program development, off-premises channel strategy. Catering is a growth engine — we'll build the system to turn it on. THE 5 PHASES OF SCALABLE RESTAURANT GROWTH Our proprietary framework: Strategy → Leadership → Operations → Experience → Growth. CREDENTIALS 20+ years scaling restaurant brands. Brands served include Panera Bread, Potbelly, Jimmy John's, Roti Mediterranean, Mazala Pizza, and Byrd's Hot Chicken. Real growth isn't about getting bigger — it's about getting better. Contact: bill@wkhenterprises.com · 224-433-0629 · weknowhow.pro