2004 -
2011 Senior Manager - Customer Care Call Center @
2002 -
2003 Self Employed @
1998 -
2002 Quality Manager @
Wayne Woo Education
Universiti Sains Malaysia
Bachelor of Tech (Quality Control and Instrumentation)
1994
-
1997
Wayne Woo Skills
Process Improvement
Operations Management
Strategy
Leadership
Project Management
Call Centers
Management
Six Sigma
Training
Quality Assurance
Team Leadership
Team Management
Customer Experience
Customer Satisfaction
Program Management
Vendor Management
Business Development
Strategic Planning
Microsoft Office
Microsoft Excel
Marketing
Contact Centers
Business Process Improvement
Wayne Woo Summary
Wayne Woo, based in Petaling Jaya, MY, is currently a VP Maybank Group Customer Care at Maybank. Wayne Woo brings experience from previous roles at Maxis Communications Bhd, American Express and Dell. Wayne Woo holds a 1994 - 1997 Bachelor of Tech in Quality Control and Instrumentation @ Universiti Sains Malaysia. With a robust skill set that includes Process Improvement, Operations Management, Strategy, Leadership, Project Management and more. Wayne Woo has 3 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.