Wayne Woo Email
VP Maybank Group Customer Care @ Maybank
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Wayne Woo Location
- Petaling Jaya, MY
Wayne Woo Work
- VP Maybank Group Customer Care @ (December 2015 - Present)
- Head of Manara Maxis Contact Center @ (September 2012 - December 2015)
- Senior Manager - Merchant Servicing Strategy @ (January 2011 - August 2012)
- Senior Manager - Customer Care Call Center @ (January 2004 - January 2011)
- Quality Manager @ (February 1998 - June 2002)
- Senior Manager - Online Business @ (January 2004 - January 2011)
- Self Employed @ (July 2002 - December 2003)
Wayne Woo Education
- Universiti Sains Malaysia
Bachelor of Tech (Quality Control and Instrumentation)
1994-1997
Wayne Woo Skills
- Process Improvement
- Operations Management
- Strategy
- Leadership
- Project Management
- Call Centers
- Management
- Six Sigma
- Training
- Quality Assurance
- Team Leadership
- Team Management
- Customer Experience
- Customer Satisfaction
- Program Management
- Vendor Management
- Business Development
- Strategic Planning
- Microsoft Office
- Microsoft Excel
- Marketing
- Contact Centers
- Business Process Improvement
Wayne Woo Summary
- Wayne Woo, based in Petaling Jaya, MY, is currently a VP Maybank Group Customer Care at Maybank. Wayne Woo brings experience from previous roles at Maxis Communications Bhd, American Express, Dell and Agilent Technologies. Wayne Woo holds a 1994 - 1997 Bachelor of Tech in Quality Control and Instrumentation @ Universiti Sains Malaysia. With a robust skill set that includes Process Improvement, Operations Management, Strategy, Leadership, Project Management and more. Wayne Woo has 3 emails on RocketReach.
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