Wayne Wells Email
WFM Leader @ Gainwell Technologies
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Wayne Wells Location
- Columbus, OH, US
Wayne Wells Work
- WFM Leader @ (October 2026 - Present)
- Manager Workforce Management @ (August 2022 - September 2026)
- Workforce Management Supervisor @ (May 2016 - July 2022)
- Customer Service Supervisor @ (September 2014 - May 2016)
- Workforce Management Scheduler and Planner @ (December 2013 - August 2014)
- Operations Supervisor @ (September 2012 - November 2013)
- Call Center Supervisor @ (January 2008 - January 2012)
- Business Analyst @ Chase Home Finance (January 2007 - January 2008)
- Short Sales Specialist @ Chase Home Finance (January 2005 - January 2007)
- Business Analyst @ Chase Home Finance (January 2002 - January 2005)
- Customer Service Representative @ Chase Home Finance (January 2001 - January 2002)
Wayne Wells Education
- Ohio Dominican University
Associate's Degree (Business/Corporate Communications)
Wayne Wells Skills
- Communication
- Compliance Regulations
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Customer Service
- Data Analysis
- Data Modeling
- Forecasting
- Genesys Cloud
- IEX Total View
- Leadership
- Microsoft Office
- People Management
- Performance Metrics
- Reporting
- Root Cause Analysis
- SAP BusinessObjects
- Scheduling
- Statistical Modeling
- Team Development
- Team Management
- Telephony Support
- Workforce Management
- Workforce Optimization (WFO)
Wayne Wells Summary
- Wayne Wells, based in Columbus, OH, US, is currently a WFM Leader at Gainwell Technologies. Wayne Wells brings experience from previous roles at Molina Healthcare. Wayne Wells holds a Associate's Degree in Business/Corporate Communications @ Ohio Dominican University. With a robust skill set that includes Communication, Compliance Regulations, Contact Center Management, Contact Center Operations, Contact Centers and more. Wayne Wells has 1 emails on RocketReach.
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