Wayne Somerfield Email & Phone Number
Head of Customer Support @ Crown Workforce Management
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Wayne Somerfield Location
- England, United Kingdom
Wayne Somerfield Work
- 2022 -now Head of Customer Support @
- 2020 -2022 Service Delivery Manager @
- 2019 -2020 Service Delivery Manager @
- 2019 -2019 Senior Service Delivery Manager @
- 2017 -2019 Head of Managed Services (Portfolio Director) - JD Edwards @
- 2016 -2017 Service Delivery and Account Manager @
- 2015 -2016 Service Delivery Manager @
- 2011 -2015 Field Support and Provisioning Manager @
- 2009 -2011 Head of Central Services @
- 2004 -2008 Central Repair and Stores Operations Manager @
- 2001 -2004 Central Repair Manager @
- 1999 -2001 Central Repair Team Leader @
- 1998 -1999 Production Manager @ Anacomp Limited (Formally Microgen Ltd.)
Wayne Somerfield Education
- Great Barr Six Form College
Educated to A-Level Standard
1982-1984
Wayne Somerfield Skills
- Customer Service
- Operations Management
- Budget Management
- Inventory Management
- Warehouse Management
- Logistics Management
- Contract Management
- Performance Management
- Quality Management
- Process Improvement
- ITIL
- Service Delivery
- Business Transformation
- Change Management
- Integration
- Team Building
- Lean Management
- Lean Six Sigma
- NEBOSH
- Project Management
- Management
- Team Leadership
- Project Delivery
- Telecommunications
- Supplier Management
- Supplier Negotiation
- Stakeholder Management
- Account Management
- Business Process Improvement
- Forecasting
- General Data Protection Regulation (GDPR)
- Portfolio Management
- Product Management
- Troubleshooting
- Strategy
- Microsoft Word
Wayne Somerfield Summary
- Wayne Somerfield, based in England, United Kingdom, is currently a Head of Customer Support at Crown Workforce Management. Wayne Somerfield brings experience from previous roles at Crown Workforce Management, Advanced and Version 1. Wayne Somerfield holds a 1982 - 1984 Educated to A-Level Standard @ Great Barr Six Form College. With a robust skill set that includes Customer Service, Operations Management, Budget Management, Inventory Management, Warehouse Management and more. Wayne Somerfield has 1 emails on RocketReach.
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