Global Head - Customer Success: Worldwide Customer Support @ (November 2021 - December 2024)
Intermission - Enjoying first extended break.... @ Scalf Family (July 2021 - October 2021)
COO and Executive Vice President - Global Operations @ (June 2017 - June 2021)
Advisory Board Member @ (August 2015 - December 2016)
Vice President and General Manager – Professional and Managed Services @ (April 2014 - December 2016)
Senior Vice President and General Manager - Professional Services and Consulting Services @ (October 2013 - April 2014)
Group President @ (January 2012 - January 2013)
Senior Vice President and Senior Managing Director, ACS ITO Retail and CPG Market Verticals @ (January 2010 - January 2012)
Senior Vice President, ACS ITO Global Outsourcing Service Delivery @ (January 2009 - January 2010)
Vice President, ACS ITO Global End User Services @ (January 2003 - January 2009)
Data Center Manager and IT Technical Operations @ (January 2000 - January 2003)
Senior Technical Service Manager @ MCI WorldCom, Inc. (January 1996 - January 2000)
Electronics Technician - Submarine Service @
Wayne Scalf Education
The Wharton School
Leadership and Management Program
BS (Business Information Management)
Wayne Scalf Skills
Disaster Recovery
Virtualization
Leadership
Service Delivery
Management
Data Center
Vendor Management
IT Outsourcing
IT Management
Security
Program Management
ITIL
Business Analysis
IT Strategy
Professional Services
Strategy
Cloud Computing
Integration
BPO
Business Continuity
Outsourcing
Change Management
Process Improvement
Enterprise Software
IT Service Management
IT Operations
Solution Selling
Managed Services
PMO
Enterprise Architecture
Business Process Improvement
Business Intelligence
Software Project Management
PMP
SaaS
Business Process
Cross-functional Team Leadership
Operations Management
SDLC
Project Portfolio Management
Solution Architecture
CRM
Information Technology
Requirements Analysis
Incident Management
Governance
Project Management
Offshoring
SharePoint
Team Leadership
Microsoft Word
Strategic Planning
Marketing
Cross Functional Team Leadership
Simulator Procurement
Cyber Security Services
Training
Simulation
Wayne Scalf Summary
Wayne Scalf, based in Orlando, FL, US, is currently a Chief Customer Officer (CCO) at Arctera.io. Wayne Scalf brings experience from previous roles at Veritas Technologies LLC, Scalf Family, Curvature and Technology Services Industry Association (TSIA). Wayne Scalf holds a Leadership and Management Program @ The Wharton School. With a robust skill set that includes Disaster Recovery, Virtualization, Leadership, Service Delivery, Management and more. Wayne Scalf has 1 emails and 3 mobile phone numbers on RocketReach.
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