Global Head - Customer Success: Worldwide Customer Support @ (November 2021 - December 2024)
Intermission - Enjoying first extended break.... @ Scalf Family (July 2021 - October 2021)
COO and Executive Vice President - Global Operations @ (June 2017 - June 2021)
Advisory Board Member @ (August 2015 - December 2016)
Vice President and General Manager – Professional and Managed Services @ (April 2014 - December 2016)
Senior Vice President and General Manager - Professional Services and Consulting Services @ (October 2013 - April 2014)
Group President @ (January 2012 - January 2013)
Senior Vice President and Senior Managing Director, ACS ITO Retail and CPG Market Verticals @ (January 2010 - January 2012)
Senior Vice President, ACS ITO Global Outsourcing Service Delivery @ (January 2009 - January 2010)
Vice President, ACS ITO Global End User Services @ (January 2003 - January 2009)
Data Center Manager and IT Technical Operations @ Gateway Computers, Inc. (January 2000 - January 2003)
Senior Technical Service Manager @ MCI WorldCom, Inc. (January 1996 - January 2000)
Electronics Technician - Submarine Service @ (January 1987 - January 1996)
Wayne Scalf Education
The Wharton School
Leadership and Management Program
2021
Bellevue University
BS (Business Information Management)
Wayne Scalf Skills
BPO
Business Analysis
Business Continuity
Business Intelligence
Business Process
Business Process Improvement
CRM
Change Management
Cloud Computing
Cross-functional Team Leadership
Data Center
Disaster Recovery
Enterprise Architecture
Enterprise Software
Governance
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
ITIL
Incident Management
Information Technology
Integration
Leadership
Managed Services
Management
Offshoring
Operations Management
Outsourcing
PMO
PMP
Process Improvement
Professional Services
Program Management
Project Management
Project Portfolio Management
Requirements Analysis
SDLC
SaaS
Security
Service Delivery
SharePoint
Software Project Management
Solution Architecture
Solution Selling
Strategy
Team Leadership
Vendor Management
Virtualization
Microsoft Word
Strategic Planning
Marketing
Cross Functional Team Leadership
Simulator Procurement
Cyber Security Services
Training
Simulation
Wayne Scalf Summary
Wayne Scalf, based in Orlando, FL, US, is currently a Chief Customer Officer (CCO) at Arctera.io. Wayne Scalf brings experience from previous roles at Veritas Technologies LLC, Scalf Family, Curvature and Technology Services Industry Association (TSIA). Wayne Scalf holds a Leadership and Management Program @ The Wharton School. With a robust skill set that includes BPO, Business Analysis, Business Continuity, Business Intelligence, Business Process and more. Wayne Scalf has 1 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Wayne Scalf?
Find contact details for 700 million professionals.