Wayne Mercer Email & Phone Number
Head Baseball Coach
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Wayne Mercer Location
- Durham, NC, US
Wayne Mercer Work
- 2021 -now Head Baseball Coach @ Thales Academy
- 2017 -2022 Retired @ GLAXOSMITHKLINE PLC
- 2015 -2017 Director, Global Service Operations @
- 2002 -2014 Director, Service Desk @
- 1998 -2001 Director, Business Support @
- 1996 -2000 Director, Telecommunications @ Glaxo Wellcome
- 1994 -1996 Director, Global Networking @ Welcome Foundation
- 1984 -1993 Various IT Management Roles @ Burroughs Wellcome
Wayne Mercer Education
- University of North Carolina Kenan-Flagler Business School
(Burroughts Wellcome Institute - Executive Management program)
1987-1988 - North Carolina State University
Computer Science (Computer Science)
1971-1972
Wayne Mercer Skills
- Customer Service
- Lean Transformation
- Cost Management
- IT Service Management
- Service Desk
- Telecommunications
- Global Operations
- Contract Management
- IT Management
- Change Management
- Project Management
- Information Technology
- Team Leadership
- Business Process
- Project Portfolio Management
- Cross-functional Team Leadership
- Networking
- Service Delivery
- Vendor Management
- Program Management
- Business Process Improvement
- IT Strategy
- Process Improvement
- Project Portfolio
- Cross Functional Team
- Service Operations
- Cross Functional Team Leadership
Wayne Mercer Summary
- Wayne Mercer, based in Durham, NC, US, is currently a Head Baseball Coach at Thales Academy. Wayne Mercer brings experience from previous roles at GLAXOSMITHKLINE PLC and GlaxoSmithKline. Wayne Mercer holds a 1987 - 1988 University of North Carolina Kenan-Flagler Business School. With a robust skill set that includes Customer Service, Lean Transformation, Cost Management, IT Service Management, Service Desk and more.
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