Wayne Grimshawe Email & Phone Number
Group Director of Customer Care and Shipping @ Storio group
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Wayne Grimshawe Location
- Andover, GB
Wayne Grimshawe Work
- Group Director of Customer Care and Shipping @ (December 2019 - Present)
- Director Of Customer Service @ (December 2019 - June 2022)
- Head of Revenue Contact Centres @ (October 2017 - December 2019)
- Head of Customer Contact - NOW TV @ (October 2014 - October 2017)
- Head of Customer Services @ (January 2011 - October 2014)
- Head of Careline @ (October 2008 - December 2010)
- Head of Customer Service @ (July 2006 - October 2008)
- Channel Development Manager @ (December 2000 - June 2006)
- Senior Sales Support Coordinator @ (July 2003 - June 2004)
Wayne Grimshawe Education
- Queen Marys College 1996-1998
Wayne Grimshawe Skills
- Customer Experience
- Strategic Thinking
- Contact Strategy
- Coaching
- Culture Change
- Contact Centers
- Customer Retention
- Change Management
- Business Analysis
- Management
- Strategy
- CRM
- Outsourcing
- Customer Engagement
- Call Centers
- Leadership
- B2B
- Sales Operations
- New Business Development
- Operations Management
- Stakeholder Management
- Sales Management
- Team Management
- Sales
- Banking
- Negotiation
- Customer Service
- Performance Management
- Business Transformation
- Team Leadership
- Business Process Improvement
- Service Delivery
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Training
- Business Development
Wayne Grimshawe Summary
- Wayne Grimshawe, based in Andover, GB, is currently a Group Director of Customer Care and Shipping at Storio group. Wayne Grimshawe brings experience from previous roles at Photobox, Thames Water, Sky and Barclays Corporate. Wayne Grimshawe holds a 1996 - 1998 Queen Marys College. With a robust skill set that includes Customer Experience, Strategic Thinking, Contact Strategy, Coaching, Culture Change and more. Wayne Grimshawe has 2 emails and 1 mobile phone numbers on RocketReach.
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