Wayne Grimshawe Email & Phone Number
Group Director of Customer Care and Shipping @ Storio group
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Wayne Grimshawe Location
- Andover, GB
Wayne Grimshawe Work
- 2019 - now Group Director of Customer Care and Shipping @
- 2019 - 2022 Director Of Customer Service @
- 2017 - 2019 Head of Revenue Contact Centres @
- 2014 - 2017 Head of Customer Contact - NOW TV @
- 2011 - 2014 Head of Customer Services @
- 2008 - 2010 Head of Careline @
- 2006 - 2008 Head of Customer Service @
- 2000 - 2006 Channel Development Manager @
- 2003 - 2004 Senior Sales Support Coordinator @
Wayne Grimshawe Education
- Queen Marys College 1996 - 1998
Wayne Grimshawe Skills
- Customer Experience
- Strategic Thinking
- Contact Strategy
- Coaching
- Culture Change
- Contact Centers
- Customer Retention
- Change Management
- Business Analysis
- Management
- Strategy
- CRM
- Outsourcing
- Customer Engagement
- Call Centers
- Leadership
- B2B
- Sales Operations
- New Business Development
- Operations Management
- Stakeholder Management
- Sales Management
- Team Management
- Sales
- Banking
- Negotiation
- Customer Service
- Performance Management
- Business Transformation
- Team Leadership
- Business Process Improvement
- Service Delivery
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Training
- Business Development
Wayne Grimshawe Summary
- Wayne Grimshawe, based in Andover, GB, is currently a Group Director of Customer Care and Shipping at Storio group. Wayne Grimshawe brings experience from previous roles at Photobox, Thames Water, Sky and Barclays Corporate. Wayne Grimshawe holds a 1996 - 1998 Queen Marys College. With a robust skill set that includes Customer Experience, Strategic Thinking, Contact Strategy, Coaching, Culture Change and more. Wayne Grimshawe has 2 emails and 1 mobile phone numbers on RocketReach.
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