Customer Contact Planning and Management (Customer Service Management)
2013 - 2014
Information Technology Infrastructure Library (ITIL)
ITIL Foundation Level 3 (IT service management)
2012 - 2012
Mexborough School
Btec Science (Science)
1989 - 1995
Wayne Deakin's Skills
Microsoft Office
Excel
Customer Service
Word
PowerPoint
Problem Solving
Analysis
Planning
Access
Workforce Management
Wayne Deakin's Summary
Wayne Deakin, based in Wakefield, GB, is currently a 111 - Workforce Planning Manager at Yorkshire Ambulance Service NHS Trust, bringing experience from previous roles at Produban | Santander and HEROtsc. Wayne Deakin holds a 2015 - 2016 Level 5 - Advanced Diploma in Customer Contact Planning & Management in Pass @ Ulster University. With a robust skill set that includes Microsoft Office, Excel, Customer Service, Word, PowerPoint and more, Wayne Deakin contributes valuable insights to the industry. Wayne Deakin has 2 emails on RocketReach.