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Wayne Chiu Location
Hong Kong
Wayne Chiu Work
Senior Manager @ (August 2019 - Present)
Workforce Planner @ (October 2015 - August 2019)
Workforce Management Coordinator – Team Leader Service Delivery @ (September 2013 - October 2015)
Service Level Planning Analyst, American Express Travel and Lifestyle Services @ (May 2010 - September 2013)
Fraud Analyst @ (November 2007 - May 2010)
Customer Care Professional @ (January 2005 - November 2007)
Wayne Chiu Education
University of Saskatchewan
Bachelor's of Arts
2000-2004
Wayne Chiu Skills
Forecasting
Data Analysis
Process Improvement
Business Analysis
Call Center
Workforce Planning
eWFM
Six Sigma
Business Strategy
Problem Solving
Change Management
Strategic Planning
Fraud Investigations
Root Cause Analysis
Customer Service
Excel
Android
Call Centers
Risk Management
Credit Cards
Project Management
Leadership
Microsoft Excel
Analysis
Project Planning
Strategy
Management
Brand Design
Emotional Design
Small Business Management
Spreadsheets
Lifelong Learning
Stress Management
資料分析
客戶管理
Scheduling
Training
Microsoft Word
Service Delivery
Wayne Chiu Summary
Wayne Chiu, based in Hong Kong, is currently a Senior Manager at 星展銀行. Wayne Chiu brings experience from previous roles at Collinson and American Express. Wayne Chiu holds a 2000 - 2004 Bachelor's of Arts @ University of Saskatchewan. With a robust skill set that includes Forecasting, Data Analysis, Process Improvement, Business Analysis, Call Center and more. Wayne Chiu has 4 emails on RocketReach.
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