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Wayne Chester Location
Alabama, United States
Wayne Chester Work
Operations Technician II @ (July 2018 - Present)
Contractor @ (January 2017 - Present)
Productions Support Analyst I @ (April 2010 - Present)
Lead Operator @ (April 2008 - April 2010)
IBM Certified Associate - Endpoint Manager V9.0 @ Allaxoun Group, Inc (August 2016 - May 2017)
Research Specialist @ (July 2005 - February 2008)
Call Center Supervisor @ (January 2000 - June 2005)
Wayne Chester Education
Columbus State University
(English Language and Literature, General)
1999-2001
Wayne Chester Skills
Leadership
Customer Experience
BPO
Requirements Analysis
Troubleshooting
Customer Satisfaction
Business Analysis
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Visio
Workforce Management
Microsoft Office
Operations Management
Business Process Outsourcing Bpo
Business Process
Customer Service
Sla
Technical Support
Business Process Improvement
Management
Outsourcing
Service Delivery
Call Centers
CRM
Access
IT Service Management
Business Process Outsourcing
Wayne Chester Summary
Wayne Chester, based in Alabama, United States, is currently a Operations Technician II at TSYS. Wayne Chester brings experience from previous roles at CompuCom, BancTec and Allaxoun Group, Inc. Wayne Chester holds a 1999 - 2001 Columbus State University. With a robust skill set that includes Leadership, Customer Experience, BPO, Requirements Analysis, Troubleshooting and more. Wayne Chester has 2 emails on RocketReach.
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