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Wayne Butterfield Location
Tampa, FL, US
Wayne Butterfield Work
Founder - Global Leader, Applying AI into Business Operations @ (January 2026 - Present)
Chief AI Officer (Fractional) @ (January 2026 - Present)
Head of Artificial Intelligence (Fractional) @ Confidential (January 2026 - August 2026)
Partner - AI, Automation and Contact Center Transformation @ (January 2022 - January 2026)
Global Head of Intelligent Automation Solutions @ (July 2020 - October 2024)
Director - Intelligent Automation @ (December 2016 - June 2020)
General Manager - Digital Care @ (July 2015 - November 2016)
Head of Digital Service Innovation and Transformation @ (August 2014 - July 2015)
Head of RPA and Back Office and Digital Service @ (November 2010 - August 2014)
Back Office Sourcing Manager @ (November 2008 - November 2011)
Credit and Revenue Assurance Manager @ (January 2006 - January 2008)
Wayne Butterfield Education
Garforth Comp 1995-2000
Wayne Butterfield Skills
Artificial Intelligence (AI)
BPO
Business Development
Business Process Improvement
Business Strategy
Call Centers
Change Management
Contact Centers
Contact Centres
Contract Negotiation
Conversational AI
Customer Experience
Customer Relationship Management (CRM)
Enterprise Software
Intelligent Automation
Leadership
Leading transformational change
Live Chat
Machine Learning
Management
Media Relations
NLP
Natural Language Processing (NLP)
Optical Character Recognition (OCR)
Outsourcing
Process Automation
Process Improvement
Project Delivery
Responsible AI
Robotic Process Automation
Service Delivery
Software Agents
Stakeholder Management
Start-up Leadership
Start-up Ventures
Strategic Transformation
Strategy
Team Leadership
Team Management
Telecommunications
Thought Leadership
User Experience (UX)
Vendor Management
Customer Relationship Management Crm
Public Speaking
Testing
Marketing
Customer Relationship Management
Wayne Butterfield Summary
Wayne Butterfield, based in Tampa, FL, US, is currently a Founder - Global Leader, Applying AI into Business Operations at STX. Wayne Butterfield brings experience from previous roles at Quotient Wealth Partners, Confidential and ISG (Information Services Group). Wayne Butterfield holds a 1995 - 2000 Garforth Comp. With a robust skill set that includes Artificial Intelligence (AI), BPO, Business Development, Business Process Improvement, Business Strategy and more. Wayne Butterfield has 2 emails and 3 mobile phone numbers on RocketReach.
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