Wayne Ball Email
Senior Manager @ Bell
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Wayne Ball Location
- Barrie, ON, CA
Wayne Ball Work
- Senior Manager @ (September 2017 - Present)
- IT Project Manager @ (March 2015 - September 2017)
- Operations Manager @ The Minacs Group (September 2014 - March 2015)
- Service Delivery Manager @ (May 2012 - September 2013)
- Manager- Business Service Delivery @ (June 2011 - January 2012)
- Project Manager @ Virgin Mobile (December 2009 - March 2010)
- Associate Director, Business Client Care @ (October 2006 - August 2009)
- Team Manager, Solutions Support Desk @ (January 2006 - November 2006)
- Team Manager, Support and Internet @ (November 2003 - January 2006)
- Team Manager, Cllient Care @ (February 2002 - November 2003)
Wayne Ball Education
- University of Toronto at Mississauga - Erindale College
(Political Science, History)
Wayne Ball Skills
- Customer Service
- Strategic Planning
- Coaching
- Problem Solving
- Call Center
- Customer Satisfaction
- Customer Experience
- Contact Centre
- Billing
- Telecommunications
- Service Delivery
- Customer Relations
- Process Improvement
- People Management
- Operations Management
- Performance Management
- Change Management
- Business Process Improvement
- Team Building
- Customer Retention
- Mentoring
- Wireless
- Hiring
- Budget Management
- Quality Assurance
- Performance Analysis
- Contact Centers
- Call Centers
- Program Management
- Leadership
- Analysis
- Workforce Management
- Business Process
- Training
- Time Management
- Technical Support
- Outsourcing
- Team Management
- Sales
- Customer Relationship Management Crm
- Active Directory
- Troubleshooting
- Marketing
- SQL
- Integration
- Customer Relationship Management
Wayne Ball Summary
- Wayne Ball, based in Barrie, ON, CA, is currently a Senior Manager at Bell. Wayne Ball brings experience from previous roles at Bell, The Minacs Group, TeleTech and Rogers Communications. Wayne Ball holds a University of Toronto at Mississauga - Erindale College. With a robust skill set that includes Customer Service, Strategic Planning, Coaching, Problem Solving, Call Center and more. Wayne Ball has 2 emails on RocketReach.
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