Wayne Ball Location
- Barrie, ON, CA
Wayne Ball Work
- 2017 -now Senior Manager @
- 2015 -2017 IT Project Manager @
- 2014 -2015 Operations Manager @
- 2012 -2013 Service Delivery Manager @
- 2011 -2012 Manager- Business Service Delivery @
- 2009 -2010 Project Manager @ Virgin Mobile
- 2006 -2009 Associate Director, Business Client Care @
- 2006 -2006 Team Manager, Solutions Support Desk @
- 2003 -2006 Team Manager, Support and Internet @
- 2002 -2003 Team Manager, Cllient Care @
Wayne Ball Education
- University of Toronto at Mississauga - Erindale College
(Political Science, History)
Wayne Ball Skills
- Customer Service
- Strategic Planning
- Coaching
- Problem Solving
- Call Center
- Customer Satisfaction
- Customer Experience
- Contact Centre
- Billing
- Telecommunications
- Service Delivery
- Customer Relations
- Process Improvement
- People Management
- Operations Management
- Performance Management
- Change Management
- Business Process Improvement
- Team Building
- Customer Retention
- Mentoring
- Wireless
- Hiring
- Budget Management
- Quality Assurance
- Performance Analysis
- Contact Centers
- Call Centers
- Program Management
- Leadership
- Analysis
- Workforce Management
- Business Process
- Training
- Time Management
- Technical Support
- Outsourcing
- Team Management
- Sales
- Customer Relationship Management Crm
- Active Directory
- Troubleshooting
- Marketing
- SQL
- Integration
- Customer Relationship Management
Wayne Ball Summary
- Wayne Ball, based in Barrie, ON, CA, is currently a Senior Manager at Bell. Wayne Ball brings experience from previous roles at Bell, The Minacs Group, TeleTech and Rogers Communications. Wayne Ball holds a University of Toronto at Mississauga - Erindale College. With a robust skill set that includes Customer Service, Strategic Planning, Coaching, Problem Solving, Call Center and more. Wayne Ball has 1 emails on RocketReach.
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