WAY2PAY | Conversational AI Information

We build conversational AI for retail & hospitality. Connect your existing enterprise systems into WAY2PAY Voice Gateway to provide voice-first assistants to your customers, guests & colleagues. We create engaging, secure & safer experiences for customers, guests & colleagues. Enquiries are responded to instantly & accurately. Touchless journeys are enabled increasing safety & hygiene. We take the pressure off colleagues who are increasingly stretched & required to perform multiple functions. We create a commercially viable pathway to an enhanced customer & guest experience without the need to introduce further labour costs. This is now all the more important with the events of 2020. Our technology organises & structures conversational data, providing insights on interactions between customers & colleagues that has otherwise been unavailable at scale to help make better business decisions, and truly understand the voice of your customers & colleagues. We are passionate about how our technology can be used for good causes, such as increasing accessibility and improving mental health. This is the future of customer service, and it's powered by WAY2PAY.