Wassim Tawil Email
Head of Managed Services Cloud Operations Center, MSP CCoE @ Zero&One
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Wassim Tawil Location
- Cairo, Cairo Governorate, EG
Wassim Tawil Work
- Head of Managed Services Cloud Operations Center, MSP CCoE @ (January 2023 - Present)
- Senior Process Development Expert; Strategy and Transformation; Transversal and Digital Services @ (August 2022 - December 2022)
- Business Operations Program Manager; Processes; Strategy and Operational Readiness @ (December 2015 - August 2022)
- Senior Customer Service Manager @ (April 2011 - November 2015)
- Technical Service Manager @ (April 2011 - October 2013)
- IPT and Voice UC Support Engineer @ (June 2009 - March 2011)
- Network Support Engineer @ (September 2005 - May 2009)
Wassim Tawil Education
- Cairo University
Bachelor of Engineering (B.E.) (Systems and Biomedical Engineering)
2000-2005 - Patriarchal College
High School (Sanawya Ama)
1998-2000
Wassim Tawil Skills
- Service Delivery
- WAN
- Telecommunications
- Service Management
- IT Service Management
- Cisco Technologies
- VoIP
- CCNA
- ITIL
- Managed Services
- Switches
- Pre-sales
- Incident Management
- Cloud Computing
- Sla
- Unified Communications
- Data Center
- ITIL Service Strategy
- itil service design
- itil service operations
- IT Operations
- PMP
- IP
- MPLS
- Network Design
- IT Management
- Microsoft Office
- Leadership
- IPT
- Business Process
- Strategic Planning
- SQL
- Voice Over Ip Voip
- Cisco Systems Products
- Networking
- Wide Area Network Wan
- Sales
- Pre Sales
- Service Level Agreements Sla
- Customer Service
- Service Level Agreements
- Wide Area Network
- Voice Over Ip
Wassim Tawil Summary
- Wassim Tawil, based in Cairo, Cairo Governorate, EG, is currently a Head of Managed Services Cloud Operations Center, MSP CCoE at Zero&One. Wassim Tawil brings experience from previous roles at Orange Business Services. Wassim Tawil holds a 2000 - 2005 Bachelor of Engineering (B.E.) in Systems and Biomedical Engineering @ Cairo University. With a robust skill set that includes Service Delivery, WAN, Telecommunications, Service Management, IT Service Management and more. Wassim Tawil has 2 emails on RocketReach.
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Wassim Tawil
Head of Managed Services Cloud Operations Center, MSP CCoE
Cairo, Cairo Governorate, EG
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Wassim Tawil
Head of Managed Services Cloud Operations Center, MSP CCoE
Cairo, Cairo Governorate, EG
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