Warren Thomas Email

Warren Thomas Work

• Head of Customer Success @ RM Assessment (May 2026 - Present)
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• Client Services Director @ Serco (June 2022 - April 2026)
• Technology Director @ Serco (January 2022 - May 2022)
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• IT Director - Health and Transport @ Serco (March 2021 - December 2021)
• Head of Service Planning and Change @ Serco (October 2018 - February 2021)
• Service Architect (SIAM and Tools Development) @ Serco (March 2013 - September 2018)
• Service Control and Performance Manager @ Serco (May 2011 - February 2013)
• Service Acceptance Manager and Toolset Transformation Specialist @ Serco (November 2009 - April 2011)
• Head of Infrastructure Services @ Serco (April 2009 - October 2009)
• Infrastructure Support Manager @ Serco (December 2006 - March 2009)
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• Performance Manager - Citrix Support Services @ Serco (May 2006 - November 2006)
• Client Services Manager and Service Level Manager @ Serco (November 2004 - May 2006)
• Client Technical Interface Manager @ IT&NET Services (October 2003 - November 2004)
• Server Support Team Leader @ IT&NET Services (December 1999 - October 2003)
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• Windows NT Support Analyst @ EASAMS Ltd (April 1997 - December 1999)
• Technical Analyst @ GEC Meters Ltd (July 1994 - April 1997)
• SMD Technician @ GEC Meters Ltd (April 1991 - July 1994)
• Technician Apprentice @ GEC Meters Ltd (August 1988 - April 1991)