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Warren King Location
Manchester, GB
Warren King Work
Service Delivery Manager @ Sharp Gaming (July 2022 - Present)
IT Service Desk Manager @ Sharp Gaming (March 2022 - July 2022)
IT Service Desk Manager @ (February 2018 - February 2022)
IT Support Team Leader @ (January 2017 - February 2018)
Application Support Engineer and 2nd Line Support @ (November 2014 - January 2017)
1st Line Support Team Lead @ (June 2014 - November 2014)
IT Operator and 1st Line Support @ (April 2012 - June 2014)
Studio Operator @ (September 2010 - April 2012)
EPOS Helpdesk Operator @ (November 2007 - September 2010)
Warren King Education
Edge Hill University
Diploma of Higher Education (Digital Media Design)
2004-2007
Warren King Skills
Agile Methodologies
Customer Satisfaction
Customer Service
IT Service Delivery
IT Service Management
ITIL
ITIL Certified
ITIL Service Operations
ITIL Service Transition
Incident Management
Problem Management
SDI
SQL
Time Management
Troubleshooting
Warren King Summary
Warren King, based in Manchester, GB, is currently a Service Delivery Manager at Sharp Gaming. Warren King brings experience from previous roles at Sharp Gaming and Betfred. Warren King holds a 2004 - 2007 Diploma of Higher Education in Digital Media Design @ Edge Hill University. With a robust skill set that includes Agile Methodologies, Customer Satisfaction, Customer Service, IT Service Delivery, IT Service Management and more.
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