Waqas Shahid's Location
Newark, DE, US
Waqas Shahid's Work
- Vice President Information Technology @ JPMorgan Chase & Co.
- Vice President Citibank @ Citi
- Senior manager and Senior Voice Applications Engineer @ Telerx
- System Analyst and Voice and Telecommunication Analyst @ BEEBE Medical Center
- Regional IT and Telecommunications Analyst @ Comcast
- Communication Center Manager @ Goldey-Beacom College
- Analyst @ J P Morgan
Waqas Shahid's Education
- Goldey-Beacom College
Information Systems (Information Technology)
2000 - 2003 - Goldey-Beacom College
Bachelors ((CIS) Computer Information System)
1998 - 2003
Waqas Shahid's Skills
- NICE Call Recording
- Verint Quality Monitorig Applications
- Qfinity Call recording applications
- Cisco ICM Unified solution, Cisco IPCC, Aspect, Aspect Unified IP
- Avaya
- IVR
- VoIP
- Telephony
- Cisco Call Manager
- Contact Centers
Waqas Shahid's Summary
Waqas Shahid, based in Newark, DE, US, is currently a Vice President Information Technology at JPMorgan Chase & Co., bringing experience from previous roles at Citi, Telerx, BEEBE Medical Center and Comcast. Waqas Shahid holds a 2000 - 2003 Information Systems in Information Technology @ Goldey-Beacom College. With a robust skill set that includes NICE Call Recording, Verint Quality Monitorig Applications, Qfinity Call recording applications, Cisco ICM Unified solution, Cisco IPCC, Aspect, Aspect Unified IP, Avaya and more, Waqas Shahid contributes valuable insights to the industry. Waqas Shahid has 4 emails and 1 mobile phone number on RocketReach.
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