Wanda Dowden Email & Phone Number
Medical Scheduling Specialist @ Forefront Telecare
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Wanda Dowden Location
- Furlong, PA, US
Wanda Dowden Work
- 2020 -now Medical Scheduling Specialist @
- 2020 -now Intake Specialist @
- 2020 -now Collections Specialist @
- 2017 -now Customer Service Trainer @
- 2009 -now Consultant @ Self employed
- 2015 -2020 Health Access Representative @ Corporate Health -Capital Health
- 2010 -2014 Mental Health Unit Secretary @
- 2010 -2014 Mental Health Technician @
- 2004 -2009 Assistant Director of @ ICT Group INc.
- 1996 -2004 Training Manager @ ICT Group Inc.
- 1998 -2009 sales initiatives @ ICT Group, INC
- 2004 -2009 Assistant Director of Training @ ICT Group
- 1981 -2003 Manager of Customer Service @ A full service Telecommunications Company
Wanda Dowden Education
- University of Phoenix
Bachelor’s Degree (Health/Health Care Administration/Management)
2011-2015 - Bucks County Community College
Working on Bachelors Degree (Healthcare)
2009-2011
Wanda Dowden Skills
- Data Analysis
- Call Center
- Call Centers
- Project Management
- Business Analysis
- CRM
- Training
- Customer Service
- Quality Assurance
- Sales
- Employee Training
- Software Documentation
- Telecommunications
- Leadership
- Marketing
- Process Improvement
- Vendor Management
- Outsourcing
- Management
- Customer Experience
- Team Leadership
- Team Building
- Customer Satisfaction
- Account Management
- Operations Management
- Performance Management
- Customer Retention
- Cross-functional Team Leadership
- Team Management
- Strategic Planning
- Coaching
- Strategy
- Business Process Improvement
- Contact Centers
- Customer Relationship Management (CRM)
- Healthcare Management
- Microsoft Office
- Public Speaking
- Customer Service Training
Wanda Dowden Summary
- Wanda Dowden, based in Furlong, PA, US, is currently a Medical Scheduling Specialist at Forefront Telecare. Wanda Dowden brings experience from previous roles at Forefront Telecare, Project HOME and Self employed. Wanda Dowden holds a 2011 - 2015 Bachelor’s Degree in Health/Health Care Administration/Management @ University of Phoenix. With a robust skill set that includes Data Analysis, Call Center, Call Centers, Project Management, Business Analysis and more. Wanda Dowden has 1 emails on RocketReach.
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