Wanda Dowden Email & Phone Number
Medical Scheduling Specialist @ Forefront Telecare
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Wanda Dowden Location
- Furlong, PA, US
Wanda Dowden Work
- Medical Scheduling Specialist @ (September 2020 - Present)
- Intake Specialist @ (July 2020 - Present)
- Collections Specialist @ (January 2020 - Present)
- Customer Service Trainer @ (April 2017 - Present)
- Consultant @ Self employed (January 2009 - Present)
- Health Access Representative @ Corporate Health -Capital Health (June 2015 - January 2020)
- Mental Health Unit Secretary @ (July 2010 - July 2014)
- Mental Health Technician @ (July 2010 - July 2014)
- Assistant Director of @ ICT Group INc. (July 2004 - January 2009)
- Training Manager @ ICT Group INc. (June 1996 - July 2004)
- sales initiatives @ ICT Group, INC (November 1998 - January 2009)
- Assistant Director of Training @ ICT Group (January 2004 - January 2009)
- Manager of Customer Service @ A full service Telecommunications Company (April 1981 - June 2003)
Wanda Dowden Education
- University of Phoenix
Bachelor’s Degree (Health/Health Care Administration/Management)
2011-2015 - Bucks County Community College
Working on Bachelors Degree (Healthcare)
2009-2011
Wanda Dowden Skills
- Data Analysis
- Call Center
- Call Centers
- Project Management
- Business Analysis
- CRM
- Training
- Customer Service
- Quality Assurance
- Sales
- Employee Training
- Software Documentation
- Telecommunications
- Leadership
- Marketing
- Process Improvement
- Vendor Management
- Outsourcing
- Management
- Customer Experience
- Team Leadership
- Team Building
- Customer Satisfaction
- Account Management
- Operations Management
- Performance Management
- Customer Retention
- Cross-functional Team Leadership
- Team Management
- Strategic Planning
- Coaching
- Strategy
- Business Process Improvement
- Contact Centers
- Customer Relationship Management (CRM)
- Healthcare Management
- Microsoft Office
- Public Speaking
- Customer Service Training
Wanda Dowden Summary
- Wanda Dowden, based in Furlong, PA, US, is currently a Medical Scheduling Specialist at Forefront Telecare. Wanda Dowden brings experience from previous roles at Forefront Telecare, Project HOME and Self employed. Wanda Dowden holds a 2011 - 2015 Bachelor’s Degree in Health/Health Care Administration/Management @ University of Phoenix. With a robust skill set that includes Data Analysis, Call Center, Call Centers, Project Management, Business Analysis and more. Wanda Dowden has 2 emails on RocketReach.
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