Wanda Brown Email & Phone Number
Service Quality Director @ MassMutual
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Wanda Brown Location
- Hartford, CT, US
Wanda Brown Work
- Service Quality Director @ (April 2023 - Present)
- Insurance Operations Director @ (December 2020 - April 2023)
- Director Of Operations @ (December 2014 - February 2020)
- Supervisor, Client Services and New Business @ (March 2011 - December 2014)
- Client Service Representative @ (November 2007 - March 2011)
- Client Care Operations Specialist @ (March 2005 - November 2007)
Wanda Brown Education
- Albertus Magnus College
Bachelor of Science - BS (Human Resources Management/Personnel Administration, General)
2019-2023
Wanda Brown Skills
- Digital Strategy
- Process Improvement
- Customer Experience
- Hiring
- Coaching
- Conflict Management
- Management
- Decision-Making
- People Management
- Collaborative Problem Solving
- Strategic Planning
- integrity
- Reliability
- Tenacious Work Ethic
- Multitasking
- Time Management
- Communication
- Leadership
- Active Listening
- Observational
- Operations Research
- Critical Thinking
- Analytical Skills
- Escalation
- Customer-focused Service
- Customer Service Operations
- Customer Management
- Cross-functional Team Leadership
- Leadership Development
- Team Building
- Operations Management
- Team Leadership
- Customer Service
- Training
- Finance
- Interviewing
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
Wanda Brown Summary
- Wanda Brown, based in Hartford, CT, US, is currently a Service Quality Director at MassMutual. Wanda Brown brings experience from previous roles at MassMutual and Symmetry Partners, LLC. Wanda Brown holds a 2019 - 2023 Bachelor of Science - BS in Human Resources Management/Personnel Administration, General @ Albertus Magnus College. With a robust skill set that includes Digital Strategy, Process Improvement, Customer Experience, Hiring, Coaching and more. Wanda Brown has 1 emails and 1 mobile phone numbers on RocketReach.
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