Wanda Brown Email & Phone Number
Service Quality Director @ MassMutual
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Wanda Brown Location
- Hartford, CT, US
Wanda Brown Work
- 2023 -now Service Quality Director @
- 2020 -2023 Insurance Operations Director @
- 2014 -2020 Director Of Operations @
- 2011 -2014 Supervisor, Client Services and New Business @
- 2007 -2011 Client Service Representative @
- 2005 -2007 Client Care Operations Specialist @
Wanda Brown Education
- Albertus Magnus College
Bachelor of Science - BS (Human Resources Management/Personnel Administration, General)
2019-2023
Wanda Brown Skills
- Digital Strategy
- Process Improvement
- Customer Experience
- Hiring
- Coaching
- Conflict Management
- Management
- Decision-Making
- People Management
- Collaborative Problem Solving
- Strategic Planning
- integrity
- Reliability
- Tenacious Work Ethic
- Multitasking
- Time Management
- Communication
- Leadership
- Active Listening
- Observational
- Operations Research
- Critical Thinking
- Analytical Skills
- Escalation
- Customer-focused Service
- Customer Service Operations
- Customer Management
- Cross-functional Team Leadership
- Leadership Development
- Team Building
- Operations Management
- Team Leadership
- Customer Service
- Training
- Finance
- Interviewing
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
Wanda Brown Summary
- Wanda Brown, based in Hartford, CT, US, is currently a Service Quality Director at MassMutual. Wanda Brown brings experience from previous roles at MassMutual and Symmetry Partners, LLC. Wanda Brown holds a 2019 - 2023 Bachelor of Science - BS in Human Resources Management/Personnel Administration, General @ Albertus Magnus College. With a robust skill set that includes Digital Strategy, Process Improvement, Customer Experience, Hiring, Coaching and more. Wanda Brown has 3 emails and 1 mobile phone numbers on RocketReach.
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