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Walter Murphy Location
Rozelle, NSW, AU
Walter Murphy Work
Head of Service Excellence @ (March 2022 - Present)
Director Business Complaints, Group Specialists, Regulatory Affairs and Head of Service Operations @ (November 2021 - March 2022)
Head of Service Operations, Customer Solutions @ (August 2018 - November 2021)
National Manager, Strategy Planning and Performance, Chief Customer Office @ (February 2018 - August 2018)
Director, Digital Strategy and Commercialisation @ (April 2016 - February 2018)
Business Manager @ (December 2014 - March 2016)
Senior Manager, Business Management and Strategy @ (June 2013 - December 2014)
Senior Manager - Sourcing @ (February 2012 - June 2013)
Business Manager (Technology) @ (June 2011 - January 2012)
Senior Commercial and Vendor Manager (Technology) @ (January 2009 - July 2011)
Business Project Manager @ (April 2008 - January 2009)
Senior Commercial and Vendor Manager @ (February 2009 - August 2011)
Business Project Manager @ (May 2008 - February 2009)
IT Security and IT Service Continuity Manager @ (May 2004 - June 2008)
Business Continuity and Dr Manager @ (January 2000 - January 2004)
Walter Murphy Education
University College Dublin
Bachelor Of Commerce (Business)
1993-1998
Ballinteer Community School - Dublin
Walter Murphy Skills
Business Continuity
Business Continuity Planning
Business Engagement
Business Process Improvement
Business Relationship Management
Business Strategy
Change Management
Compliance
Contract Negotiation
Customer Relations
Disaster Recovery
Governance
IT Audit
IT Management
IT Operations
IT Outsourcing
IT Strategy
ITIL
Offshoring
Operations Management
Program Management
Project Delivery
Project Governance
Project Management
Project Portfolio Management
Relationship Management
Risk
Risk Management
Service Delivery
Stakeholder Management
Vendor Management
Vendor Relations
Walter Murphy Summary
Walter Murphy, based in Rozelle, NSW, AU, is currently a Head of Service Excellence at Westpac Group. Walter Murphy brings experience from previous roles at Westpac Group and BT. Walter Murphy holds a 1993 - 1998 Bachelor Of Commerce in Business @ University College Dublin. With a robust skill set that includes Business Continuity, Business Continuity Planning, Business Engagement, Business Process Improvement, Business Relationship Management and more. Walter Murphy has 2 emails and 1 mobile phone numbers on RocketReach.
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