Walter Arias's Location
San José, CR
Walter Arias's Work
- Director of Customer Care @ SmileDirectClub
- Program Manager @ Grupo SEC
- Sales And Marketing Specialist @ VMG Global - Sydney
- Account Manager @ Teleperformance
- Senior Operations Manager (AVP) @ WNS - Sri Lanka
- Service Delivery Manager @ TTEC
- Operations Manager @ SYKES
Walter Arias's Education
- Kent State University
Bachelor’s (Broadcasting)
- Entrepreneur Education Institude
Diploma (Business Administration and Management, General)
Walter Arias's Skills
- BPO
- Customer Experience
- Workforce Management
- Outsourcing
- Call Center
- Customer Satisfaction
- Contact Centers
- Service Delivery
- Call Centers
- Offshoring
Walter Arias's Summary
Walter Arias, based in San José, CR, is currently a Director of Customer Care at SmileDirectClub, bringing experience from previous roles at Grupo SEC, VMG Global - Sydney, Teleperformance and WNS Global Services. Walter Arias holds a Bachelor’s in Broadcasting @ Kent State University. With a robust skill set that includes BPO, Customer Experience, Workforce Management, Outsourcing, Call Center and more, Walter Arias contributes valuable insights to the industry. Walter Arias has 1 email and 5 mobile phone numbers on RocketReach.
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