Senior Software Consultant - Service Manager @ (March 2009 - November 2016)
Senior Service Consultant - Service Manager @ (January 2006 - January 2010)
AVP - Computer Systems @ (January 1992 - January 2006)
Computer Analyst @ VF Corporation (January 1999 - January 2000)
Wally Coates Education
DeVry University-Georgia
BS Computer Information Systems (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1985-1988
Wally Coates Skills
Service-now.com
IT Service Management
ITIL
CMDB
Service Management
Incident Management
Integration
Cloud Computing
Solution Architecture
IT Management
Enterprise Software
SaaS
IT Operations
Configuration Management
Customer Service
IT Strategy
Software Documentation
Visio
HP Service Manager
ServiceNow
Service Now.Com
Wally Coates Summary
Wally Coates, based in Winston-Salem, NC, US, is currently a Implementation Specialist - FreshService at Whitlock Infrastructure Solutions. Wally Coates brings experience from previous roles at Whitlock Infrastructure Solutions, Techport Thirteen Inc. and Wachovia. Wally Coates holds a 1985 - 1988 BS Computer Information Systems in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ DeVry University-Georgia. With a robust skill set that includes Service-now.com, IT Service Management, ITIL, CMDB, Service Management and more. Wally Coates has 2 emails and 1 mobile phone numbers on RocketReach.
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