Wallace Torres Email & Phone Number
Guest Relations Manager @ IHG Hotels & Resorts
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Wallace Torres Location
- Miami, FL, US
Wallace Torres Work
- Guest Relations Manager @ (November 2025 - Present)
- Manager @ (May 2023 - April 2026)
- Supervisor @ (June 2022 - September 2022)
Wallace Torres Education
- Miami Dade College
Business Administration and Management (General)
2017-2020
Wallace Torres Skills
- Alcohol Awareness
- Analytical Skills
- Basic Math
- Bending
- Budgeting
- Budgeting & Forecasting
- Business Development
- Call Center Development
- Chemical Handling
- Clean Rooms
- Coaching
- Communication
- Conference Rooms
- Corporate Training
- Customer Experience
- Customer Experience Management
- Customer Marketing
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Daily Operations
- Emergency Procedures
- Employee Training
- English
- Food and Beverage Operations
- Front Office Operations
- Group Leadership
- Guest Relations
- Guest Satisfaction
- Guest Service
- Hospitality Industry
- HotSOS
- Hotel Management
- Housekeeping
- Inventory Control
- Job Coaching
- Job Satisfaction
- Laundry
- Leadership
- Linen
- Luxury
- Management
- Mathematics
- Microsoft Office
- Occupancy
- Office Administration
- Office Operations
- OnQ
- Opera Reservation System
- Operations
- Pre-opening
- Problem Solving
- Property Management
- Public Relations
- Quality Assurance
- Quality Assurance Standards
- Receptionist Duties
- Service Levels
- Service Quality
- Service Standards
- Skill Development
- Special Events
- Supervisory Skills
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Training
- Training and Development (HR)
- Wine
Wallace Torres Summary
- Wallace Torres, based in Miami, FL, US, is currently a Guest Relations Manager at IHG Hotels & Resorts. Wallace Torres brings experience from previous roles at IHG Hotels & Resorts and Trump National Doral, Miami. Wallace Torres holds a 2017 - 2020 Business Administration and Management in General @ Miami Dade College. With a robust skill set that includes Alcohol Awareness, Analytical Skills, Basic Math, Bending, Budgeting and more. Wallace Torres has 1 emails on RocketReach.
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