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Walid Heggy Location
Düsseldorf, NRW, DE
Walid Heggy Work
Head of IT Operations @ (April 2025 - Present)
IT Service Delivery and Operations Management @ (October 2020 - April 2025)
Principal Manager, Digital Transformation and Collaboration, Programme Delivery, OfficeIT @ (May 2018 - October 2020)
Interim Principal Manager Innovation and Architecture, OfficeIT @ (June 2018 - June 2019)
Principal Manager Collaboration Services Programme and Project Management @ (October 2012 - May 2018)
Global Enterprise Program Manager, IT Services @ (April 2009 - October 2012)
Operations Project Manager @ (February 2005 - April 2009)
VAS Planning Supervisor @ (December 2000 - February 2005)
Walid Heggy Education
University of Düsseldorf
MBA (General Management)
2008-2010
Ain Shams University
B.Sc. (Telecomunications and Electronics)
1993-1998
Walid Heggy Skills
Telecommunications
IT Service Management
Program Management
Business Process
GSM
Mobile Devices
Management
Collaboration Solutions
Social Collaboration
Integration
Service Delivery
3G
Team Management
Mobile Communications
VAS
Team Leadership
Project Planning
Leadership
Vendor Management
ITIL
Managed Services
Strategy
System Deployment
Wireless
Solution Selling
Enterprise Software
Solution Architecture
Cross-functional Team Leadership
SS7
Pre-sales
CRM
Project Management
Strategic Planning
Cross Functional Team Leadership
Cross Functional Team
Pre Sales
Customer Service
Walid Heggy Summary
Walid Heggy, based in Düsseldorf, NRW, DE, is currently a Head of IT Operations at Vantage Towers. Walid Heggy brings experience from previous roles at Vantage Towers and Vodafone Group Services. Walid Heggy holds a 2008 - 2010 MBA in General Management @ University of Düsseldorf. With a robust skill set that includes Telecommunications, IT Service Management, Program Management, Business Process, GSM and more. Walid Heggy has 2 emails on RocketReach.
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