Waleed Elserry's Work
- General Manager - Service delivery @ iSON Xperiences
- Operations Manager @ iSON Xperiences
- Operations Manager @ Wasla Outsourcing
- Operations Accounts Manager @ Wasla Outsourcing
- Operations Senior supervisor and Operations supervisor @ Wasla Outsourcing
- Customer Operations Team Leader @ Vodafone
- Senior business development @ MOODY GRAPHICS, INC.
- Commercial real estate consultant @ ERA Commercial Egypt
- International account representative @ Raya Contact Center
- International account representative @ Ameco-tech corporation
Waleed Elserry's Education
- ESLSCA
Master of Business Administration (MBA) (Business Administration and Management, General)
2012 - 2014 - Faulty of archeology, Cairo University
Bachelor's degree (Egyptology department)
2002 - 2006 - Holy Family school
Waleed Elserry's Skills
- Team Leadership
- Call Centers
- Customer Satisfaction
- Team Management
- Management
- Training
- Team Building
- Time Management
- Telecommunications
- Coaching
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