Walaa Morsy Email & Phone Number

Business Operations Manager @ IC Group US LLC

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Walaa Morsy's Location

Orlando, FL, US

Walaa Morsy's Work

Business Operations Manager @ IC Group US LLC
Bidding Senior Team Leader @ Vodafone
Enterprise connectivity SR.Specialist (Business Marketing, Products and Solutions) @ Vodafone

INTERNET SERVICES SR. SPECIALIST (Business Marketing, Products and Solutions) @ Vodafone
Total communication specialst (Customer operations) @ Vodafone
Enterprise Technical Support specialist (customer operations) @ Vodafone
SR. Enterprise Account Management (customer operations) @ Vodafone
CS Blended Call Center Agent @ Vodafone
Call Center medium and core, I-care support and campaign management Rep @ Vodafone

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Walaa Morsy's Education

Professional Certificate in Art Of Marketing. (RITI)
(Principles of marketing)
2006 - 2007
LECANCE ALSUN, English Department , Ain Shams Unisversity.
Good (English Language and Literature, General)
1998 - 2001
•Professional Certificate in Simultaneous Interpreting. (AUC)
(Language Interpretation and Translation)
1998 - 2000

Walaa Morsy's Skills

Telecommunications
Call Center
Customer Experience

GSM
Call Centers
Team Management
Customer Satisfaction
Wireless
VAS
Project Management

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Walaa Morsy's Summary

Walaa Morsy, based in Orlando, FL, US, is currently a Business Operations Manager at IC Group US LLC, bringing experience from previous roles at Vodafone and Vodafone Egypt. Walaa Morsy holds a 2006 - 2007 Professional Certificate in Art Of Marketing. (RITI). With a robust skill set that includes Telecommunications, Call Center, Customer Experience, GSM, Call Centers and more, Walaa Morsy contributes valuable insights to the industry. Walaa Morsy has 3 emails and 1 mobile phone number on RocketReach.