2008 -2009 IT Support Specialist @ Dachser (HK) Limited
2007 -2008 Senior System Engineer @
2005 -2007 System Engineer @
2001 -2005 Technician @
Wai Ha Education
Southern Alberta Institute of Technology (SAIT)
Diploma of Education (Information Technology)
2022-2023
Hong Kong Baptist University
Msc in IT Management (MSc in IT Management)
2013-2015
University of Staffordshire
BSc (Computer Science)
2005-2007
Wai Ha Skills
Vendor Management
Network Administration
Cost Planning
M365
Time Management
Communication
Domain Name System (DNS)
Budgeting
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
IT Service Management
Microsoft 365
IT Management
IT Project & Program Management
Service Desk
Virtualization
Windows Desktop Administration
Help Desk Support
Implementation Plans
Project Management
Implementation Planning
Office Automation Software
Office Automation
ServiceNow
ITIL Process
Customer Support
Defining Requirements
Deskside
Customer Service
Microsoft Office
Windows
Active Directory
Operating Systems
Retail
Administration
HTML
ITIL
Problem Solving
Customer Relations
Troubleshooting
System Administration
XP
Windows Server
Servers
Visio
Testing
Microsoft Exchange
Technical Support
Hardware
Networking
Wai Ha Summary
Wai Ha, based in Calgary, AB, CA, is currently a IT Analyst at NTE Energy Canada Ltd.. Wai Ha brings experience from previous roles at I.T, Jebsen Group and City Super Limited. Wai Ha holds a 2022 - 2023 Diploma of Education in Information Technology @ Southern Alberta Institute of Technology (SAIT). With a robust skill set that includes Vendor Management, Network Administration, Cost Planning, M365, Time Management and more. Wai Ha has 2 emails and 1 mobile phone numbers on RocketReach.
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