Wael Ali Email & Phone Number
Director at Celfocus Middle East @ Celfocus (Past)
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Wael Ali Location
- Dubai, AE
Wael Ali Work
- Director at Celfocus Middle East @ (April 2021 - August 2026)
- Co-Founder Perfectly Cubed @ Perfectly Cubed (January 2018 - June 2022)
- Chief Commercial Officer (CCO) @ (January 2020 - April 2021)
- Global Head of Vodafone Business @ (October 2018 - January 2020)
- Head of Service Marketing, Design and Service Transition @ (October 2017 - September 2018)
- Head of Enterprise Services @ (June 2016 - September 2017)
- Sr. Manager Global Enterprise Operations and Delivery @ (September 2014 - May 2016)
- Sr. Manager Commercial and Business Planning @ (April 2013 - August 2014)
- Sr. Manager, Business Development and Sales @ (January 2012 - March 2013)
- Sr. Manager, Business Support Functions @ (September 2009 - January 2012)
- Manager, Client Relationship @ (November 2007 - August 2009)
- Manager, International Accounts and Operations @ (September 2006 - October 2007)
- International Operations Senior Manager @ (August 2005 - August 2006)
- Customer Care Director @ (November 2002 - July 2005)
- Call Centre Manager @ (July 1999 - October 2002)
- Customer Service Supervisor @ (August 1998 - June 1999)
- Customer Service and Technical Support @ (September 1997 - July 1998)
Wael Ali Education
- Knowledge-TD
LBD Mini MBA in Management (International Business and Marketing)
2003-2005 - Helwan University Cairo
Bachelor's degree in Business Administration and Commerce (Economics & General Management)
1993-1997 - King AbdulAziz Al Saud School
High School
1993
Wael Ali Skills
- Teamwork
- Communication
- Project Planning
- Microsoft Office
- Regulatory Compliance
- Operational Planning
- Operating Models
- Marketing
- Lead Generation
- Process Design
- Key Performance Indicators
- Coaching
- Business Process Development
- Telecommunications
- Team Leadership
- CRM
- Service Delivery
- Outsourcing
- Contact Centers
- Business Analysis
- Vendor Management
- BPO
- Business Development
- Customer Relationship Management (CRM)
- Performance Management
- Business Process Improvement
- Strategic Planning
- Team Management
- Management
- Time Management
- Process Improvement
- Sales
- Leadership
- Analytical Skills
- Negotiation
- Customer Satisfaction
- People Management
- Account Management
- Customer Service
- Training
- Business Strategy
- Software as a Service (SaaS)
- Operations Management
- Sales Operations
- Team Building
- Change Management
- Microsoft Word
- CPA
- Global Operations
- Customer Relationship Management Crm
- Customer Relationship Management
Wael Ali Summary
- Wael Ali, based in Dubai, AE, was previously a Director at Celfocus Middle East at Celfocus. Wael Ali brings experience from previous roles at Perfectly Cubed , Cequens and _VOIS. Wael Ali holds a 2003 - 2005 LBD Mini MBA in Management in International Business and Marketing @ Knowledge-TD. With a robust skill set that includes Teamwork, Communication, Project Planning, Microsoft Office, Regulatory Compliance and more. Wael Ali has 1 emails and 6 mobile phone numbers on RocketReach.
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