Wade Baldwin Email & Phone Number
Escalation Manager @ MongoDB
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Wade Baldwin Location
- South Jordan, UT, US
Wade Baldwin Work
- Escalation Manager @ (August 2021 - Present)
- Escalation Manager @ (November 2018 - August 2021)
- Support Manager @ (August 2011 - October 2018)
- Technical Support Engineer @ Convergys (January 2010 - August 2011)
- Tech Support Supervisor @ Accelerated Payment Technologies, Inc. (September 2010 - January 2011)
Wade Baldwin Education
- Stevens-Henager College
Bachelor of Science (B.S.) (Computer Science)
2009-2012 - Stevens Henager College
BSA (Computer Science; Computer Programming)
2009-2012
Wade Baldwin Skills
- Escalations Management
- Customer Service
- Creative Problem Solving
- Programming
- Data Analysis
- Strategic Planning
- Project Management
- Business Process Improvement
- Project Planning
- Customer Relationship Management (CRM)
- VMware
- Servers
- Active Directory
- Windows XP
- Operating Systems
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Team Management
- Collaborative Problem Solving
- Problem Solving
- Management
- Time Management
- Hardware
- Escalation Resolution
- Customer Escalation Management
- Verbal De-escalation
- Process Improvement
- Problem Analysis
- Analytic Problem Solving
- Troubleshooting
- Root Cause Analysis
- Analytical Skills
- Customer Satisfaction
- Quality Control
- Quality Improvement
Wade Baldwin Summary
- Wade Baldwin, based in South Jordan, UT, US, is currently a Escalation Manager at MongoDB. Wade Baldwin brings experience from previous roles at Pure Storage, EMC, Convergys and Accelerated Payment Technologies, Inc.. Wade Baldwin holds a 2009 - 2012 Bachelor of Science (B.S.) in Computer Science @ Stevens-Henager College. With a robust skill set that includes Escalations Management, Customer Service, Creative Problem Solving, Programming, Data Analysis and more. Wade Baldwin has 5 emails and 3 mobile phone numbers on RocketReach.
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