W Scott Backus's Location
Pittsburgh, PA, US
W Scott Backus's Work
- Director, Patient Care Center, Specialty @ CVS Health
- Director, Customer Care @ CVS Health
- Operations Manager, Customer Care @ CVS Health
W Scott Backus's Education
- Community College of Allegheny County
Associate of Science (AS) (General Studies)
2007 - 2013 - Center for Emergency Medicine
Perm. Cert (Pre Hospital Medicine (Paramedic))
1995 - 1996
W Scott Backus's Skills
- Call Center
- Performance Management
- Customer Satisfaction
- Telephony
- Process Improvement
- Customer Retention
- Operations Management
- Telecommunications
- Forecasting
- Vendor Management
W Scott Backus's Summary
W Scott Backus, based in Pittsburgh, PA, US, is currently a Director, Patient Care Center, Specialty at CVS Health, bringing experience from previous roles at CVS Caremark Corporation, Comcast Cable Communications Inc and Comcast Cable. W Scott Backus holds a 2007 - 2013 Associate of Science (AS) in General Studies @ Community College of Allegheny County. With a robust skill set that includes Call Center, Performance Management, Customer Satisfaction, Telephony, Process Improvement and more, W Scott Backus contributes valuable insights to the industry. W Scott Backus has 1 email on RocketReach.
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