Customer Success Manager, Payments @ (August 2019 - January 2021)
Account Executive @ (June 2018 - August 2019)
Sales and Customer Support Trainer and Publishing Associate @ (May 2012 - February 2018)
Training Manager @ Duvall Catering (January 2011 - January 2015)
Account Manager @ GreenWizard (January 2011 - January 2012)
Committee Member @ Charleston Green Fair (January 2008 - January 2010)
Head Staff Trainer @ Hank's Seafood Restaurant (January 2005 - January 2010)
Assistant Manager, Head Trainer @ Azzurro Restaurant (June 2003 - June 2005)
W. Malone Education
College of Charleston
Bachelor of Arts (Corporate and Organizational Communication)
Dale Carnegie Institute
Sales Training & Leadership Certification
W. Malone Skills
Creative Problem Solving
Problem Solving
Oral Communication
Onboarding
Sales Presentations
Solution-oriented
Customer Experience
Organization Skills
Customer Loyalty
Interpersonal Skills
Customer Relationship Management (CRM)
Communication
Attention to Detail
Customer Satisfaction
Written Communication
Presentation Skills
Client Onboarding
Sales
Account Management
Sales Process
Strategic Planning
Public Relations
Marketing
Marketing Strategy
Marketing Communications
Email Marketing
Event Planning
Event Management
Business Development
Publishing
Business Process Improvement
Social Media
Salesforce.com
Microsoft Office
Microsoft Word
Training
Customer Service
Management
Leadership
Cold Calling
Public Speaking
Lead Generation
Emotional Intelligence
Team Building
New Business Development
Social Networking
Objection Handling
Teamwork
Time Management
Life Skills
Personal Development
W. Malone Summary
W. Malone, based in Charleston, SC, US, is currently a Customer Success Manager - Onboarding Program Manager at Blackbaud. W. Malone brings experience from previous roles at Blackbaud, CreateSpace and Duvall Catering. W. Malone holds a Bachelor of Arts in Corporate and Organizational Communication @ College of Charleston. With a robust skill set that includes Creative Problem Solving, Problem Solving, Oral Communication, Onboarding, Sales Presentations and more. W. Malone has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different W. Malone?
Find contact details for 700 million professionals.