VoicePro Technology Group Information

VoicePro Technology Group's (VPTG) vision from the beginning was to provide a raft of these specialist capabilities that enterprise could draw upon on an 'on-demand' basis, fulfilling the needs of their business without the long-term investment and risk of permanent specialist staff. VPTG was formed as a logical extension of its sister companies ConsultPro and ContactPro which has for a number of years successfully brought Genesys contact centre solution architecture, deployment, support and consulting to the Australian contact centre industry. The formation of VPTG leverages the Genesys heritage, but has expanded considerably into more consultancy disciplines and portfolio capabilities due to its alliance agreements with key industry service providers / vendors and their related technologies and expertise. Consequently VoicePro Technology Group and the expertise and resources at its disposal are in a position to support the pursuit of best practice operations within contact centre, enterprise telephony and associated support elements of project management, carriage, bespoke recruitment, call centre technology and enterprise telephony design, supply, deployment and support.