Vladimír Albert Email & Phone Number
Manager Customer Service SVK, CS CEE - Client Helpdesk, Contact Centre, Reporting, Fraud Monitoring @ SIA S.p.A.
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Vladimír Albert Location
- Slovakia
Vladimír Albert Work
- 2018 -now Manager Customer Service SVK, CS CEE - Client Helpdesk, Contact Centre, Reporting, Fraud Monitoring @
- 2018 -now Sr Manager Frontoffice SVK, OPS CE - Client Helpdesk, Contact Centre, Reporting, Fraud Monitoring @
- 2017 -2018 Manager Operations SVK, Client Service CEE (Helpdesk, Contact Centre, Reporting, Fraud Monitoring) @
- 2013 -2018 Head of Contact Centre CEE, SVK Operations @
- 2008 -2013 Team Leader of Data Solution Support Team in Customer Services division @
- 2007 -2008 Specialism Technical Representative of Data Solution Support Team in CS division @
Vladimír Albert Education
- Univerzita 'sv. Cyrila a Metoda' v Trnave
Mgr (Marketing Communication)
2007-2010
Vladimír Albert Skills
- Team Leadership
- Management
- Business Analysis
- Call Centers
- Leadership
- Process Improvement
- Customer Service
- Telecommunications
- CRM
- Integration
- Strategy
- Outsourcing
- Project Management
- Customer Experience
- Analysis
- ITIL
- Change Management
- Team Management
- Product Management
- Employee Training
- Data Center
- Business Process Improvement
- Project Delivery
- Time Management
- Team Building
- Public Speaking
- Troubleshooting
- Microsoft Excel
Vladimír Albert Summary
- Vladimír Albert, based in Slovakia, is currently a Manager Customer Service SVK, CS CEE - Client Helpdesk, Contact Centre, Reporting, Fraud Monitoring at SIA S.p.A.. Vladimír Albert brings experience from previous roles at SIA S.p.A., First Data Corporation and Slovak Telekom, a.s.. Vladimír Albert holds a 2007 - 2010 Mgr in Marketing Communication @ Univerzita 'sv. Cyrila a Metoda' v Trnave. With a robust skill set that includes Team Leadership, Management, Business Analysis, Call Centers, Leadership and more. Vladimír Albert has 4 emails and 1 mobile phone numbers on RocketReach.
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