Vlad Vasilescu Location
Bucharest, Bucuresti, Romania
Vlad Vasilescu Work
- 2021 - now Head of Customer Success @ SmarterQueue
- 2020 - 2021 Customer Success Relationship Specialist @ SmarterQueue
- 2019 - 2019 Process Manager @ AMOMA.com
- 2016 - 2019 Quality Assurance and Training Specialist, Customer Support @ Hootsuite
- 2015 - 2016 Billing Customer Support Advocate @ Hootsuite
- 2010 - 2015 Project Manager @ walter services Romania S.R.L.
- 2013 - 2013 Expert Call Center @ Onphr Federation National Organization of Disabled People in Romania
- 2008 - 2010 Team Leader @ walter services Romania S.R.L.
- 2007 - 2007 Customer Service Agent @ walter services Romania S.R.L.
- 2007 - 2007 Customer Service Agent @ CGS (Computer Generated Solutions)
Vlad Vasilescu Education
- Universitatea Creștină „Dimitrie Cantemir” din București
Bachelors (Business Administration, Management, Business Administration and Management)
2004 - 2008
Vlad Vasilescu Skills
- Call Center
- Telecommunications
- Outsourcing
- Customer Service
- Business Strategy
- Customer Experience
- Team Management
- BPO
- Banking
- Call Centers
Vlad Vasilescu Summary
Vlad Vasilescu, based in Bucharest, Bucuresti, Romania, is currently a Head of Customer Success at Smarterqueue. Vlad Vasilescu brings experience from previous roles at Smarterqueue, amoma.com and Hootsuite Media Inc.. Vlad Vasilescu holds a 2004 - 2008 Bachelors in Business Administration, Management, Business Administration and Management @ Universitatea Creștină „Dimitrie Cantemir” din București. With a robust skill set that includes Call Center, Telecommunications, Outsourcing, Customer Service, Business Strategy and more. Vlad Vasilescu has 2 emails on RocketReach.
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