Vivek Yadav Email
Head of Operations and Projects @ PropelGo
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Vivek Yadav Location
- Gurugram, HR, IN
Vivek Yadav Work
- Head of Operations and Projects @ (March 2025 - Present)
- Group Senior Director- Financial Operations @ (March 2024 - February 2025)
- Ex. Group Senior Director Financial Operations @ (March 2024 - February 2025)
- Associate Director @ (June 2021 - March 2024)
- Regional Manager @ (September 2019 - May 2021)
- Senior Manager Operations @ PAYU PAYMENTS PRIVATE LIMITED (April 2016 - September 2019)
- Operations Manager @ PAYU PAYMENTS PRIVATE LIMITED (June 2014 - September 2019)
- Deputy Manager Operations @ (October 2009 - June 2014)
- Senior Executive @ Convergys India Services Pvt Ltd. (December 2006 - September 2009)
Vivek Yadav Education
- Symbiosis Institute of Management Studies
Master of Business Administration (MBA) (Operations Management and Supervision)
2008-2011 - Maharishi Dayanand University Rohtak Haryana
Bachelor of Arts (B.A.)
2003-2006
Vivek Yadav Skills
- Account Management
- Analysis
- Analytical Skills
- Banking
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- CRM
- Change Management
- Client Relations
- Contact Centers
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Serice
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- Employee Training
- Feasibility Studies
- Financial Services
- Interpersonal Skills
- Leadership
- Management
- Management Information Systems (MIS)
- Operational Efficiency
- Operations Management
- Performance Management
- Problem Solving
- Process Improvement
- Project Delivery
- Project Management
- Risk Management
- Service Delivery
- Service Improvement
- Service-Level Agreements (SLA)
- Startups
- Strategic Partnerships
- Strategy
- Team Building
- Team Management
- Training
- Vendor Management
Vivek Yadav Summary
- Vivek Yadav, based in Gurugram, HR, IN, is currently a Head of Operations and Projects at PropelGo. Vivek Yadav brings experience from previous roles at geidea, PayU and Bajaj Finance Ltd. Vivek Yadav holds a 2008 - 2011 Master of Business Administration (MBA) in Operations Management and Supervision @ Symbiosis Institute of Management Studies. With a robust skill set that includes Account Management, Analysis, Analytical Skills, Banking, Business Analysis and more.
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