Vivek Sharma Email & Phone Number
Information Technology Service Desk Manager @ Mosaic Brands Ltd
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Vivek Sharma Location
- Sydney, NSW, AU
Vivek Sharma Work
- Information Technology Service Desk Manager @ (February 2024 - Present)
- ITSM Consultant @ (July 2020 - October 2023)
- Senior Information Technology Consultant @ (January 2019 - January 2020)
- Associate Information Technology Consultant @ (July 2015 - January 2019)
- Senior System Engineer @ (April 2014 - July 2015)
- Senior Service Desk Analyst @ (April 2013 - March 2014)
- Service Desk Analyst @ (April 2012 - March 2013)
- Electrical Engineer @ Neptune Engineering Pvt Ltd (July 2011 - December 2011)
Vivek Sharma Education
- Maharshi Dayanand University
Engineer's Degree (Electrical and Electronics Engineering)
2007-2011 - Woodrow School, Bareilly
High School
2006-2007
Vivek Sharma Skills
- Business Continuity
- Customer Service
- End user computing support
- IT Service Management
- ITIL
- ITIL Certified
- Incident Investigation
- Incident Management
- Internet Troubleshooting
- Major incident management
- Management
- Microsoft Dynamics 365
- Networking
- Problem Management
- Remote Troubleshooting
- Service Delivery
- Service Desk
- ServiceNow
- Technical Suppport
Vivek Sharma Summary
- Vivek Sharma, based in Sydney, NSW, AU, is currently a Information Technology Service Desk Manager at Mosaic Brands Ltd. Vivek Sharma brings experience from previous roles at Capgemini and ANALEC. Vivek Sharma holds a 2007 - 2011 Engineer's Degree in Electrical and Electronics Engineering @ Maharshi Dayanand University. With a robust skill set that includes Business Continuity, Customer Service, End user computing support, IT Service Management, ITIL and more. Vivek Sharma has 2 emails and 1 mobile phone numbers on RocketReach.
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