If you need more lookups,
subscriptions start at $34 USD/month.
Vivek Sagar Location
Cebu City, PH
Vivek Sagar Work
Vice President, Global Operations and Cebu Site Lead @ (May 2025 - Present)
Global Delivery and Client Experience Leader @ (December 2024 - May 2025)
Senior Service Delivery Leader @ (December 2022 - November 2024)
Service Delivery Leader @ (February 2020 - November 2022)
Manager @ (July 2019 - November 2019)
Operations Manager - Travel @ (June 2017 - June 2019)
Project Manager - Technical @ (February 2016 - May 2017)
Senior Manager @ Sykes Asia Inc. (July 2015 - February 2016)
Team Operations Manager - eServices( MultiChannel) @ (March 2015 - July 2015)
Team Operations Manager - Retention @ (April 2013 - February 2015)
Team Operations Manager - Retail Support @ (April 2011 - March 2013)
Team Manager @ (October 2007 - April 2011)
Group Leader @ (December 2002 - October 2007)
Vivek Sagar Education
University of Mumbai
Bachelor of Commerce (B.Com.) (Management)
Vivek Sagar Skills
Telecommunications
Customer Experience
Outsourcing
Customer Service
Team Building
Contact Centers
Customer Satisfaction
Management
Sla
Team Management
Project Management
People-oriented
Business Analysis
Vendor Management
Operations Management
Service Delivery
Employee Engagement
Training
Transition Management
Negotiation
Performance Management
Process Management
Sales
Retention
Six Sigma
Team Leadership
Strategy
Recruiting
BPO
Call Centers
Human Resources
Employee Relations
Leadership
Project Planning
Business Strategy
Organizational Leadership
IELTS
Business Process Outsourcing (BPO)
Competitive Analysis
Root Cause Analysis
Service-Level Agreements (SLA)
Business Process Outsourcing Bpo
People Oriented
Service Level Agreements Sla
Organizational
Business Process Outsourcing
Service Level Agreements
Vivek Sagar Summary
Vivek Sagar, based in Cebu City, PH, is currently a Vice President, Global Operations and Cebu Site Lead at IntouchCX. Vivek Sagar brings experience from previous roles at Accenture and Wipro Digital Operations and Platforms. Vivek Sagar holds a Bachelor of Commerce (B.Com.) in Management @ University of Mumbai. With a robust skill set that includes Telecommunications, Customer Experience, Outsourcing, Customer Service, Team Building and more. Vivek Sagar has 1 emails on RocketReach.
Looking for a different Vivek Sagar?
Find contact details for 700 million professionals.