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Vivek Manchanda Location
Delhi, DL, IN
Vivek Manchanda Work
Senior Manager @ (May 2024 - Present)
Manager @ (October 2021 - May 2024)
Senior Manager @ (February 2020 - September 2021)
Deputy Manager @ Max Life Insurance (January 2018 - February 2020)
Senior Associate @ (April 2015 - January 2018)
Senior Executive @ Apollo Munich Health Insurance (September 2013 - April 2015)
Operations Executive @ Max Life Insurance (January 2012 - September 2013)
Phone Banking Officer (PBO) @ ADFC (an affiliate of HDFC Bank) (September 2010 - November 2011)
Vivek Manchanda Education
Swami Vivekananda Subharti University, Meerut
Master of Business Administration - MBA (Finance and Financial Management Services)
2024-2026
Shyam Lal College
Bachelor's degree (Business/Commerce, General)
2007-2010
Vivek Manchanda Skills
Anti-Money Laundering
Attention to Detail
Business Process Management
Business Strategy
Certified Manager of Quality
Continuous Improvement
Corrective and Preventive Action (CAPA)
Customer Escalation Management
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Digital Transformation
Digital operations
Escalation
Escalation Process
Escalation Resolution
Escalations Management
Financial Services
Health Insurance
Incident Handling
Insurance
Microsoft Excel
Monitoring Progress
Net Promoter Score
Phone Banking
Process Excellence
Process Improvement
Product Design
Quality Management
Risk Management
Root Cause Analysis
Sales Compliance
Sales Operations
Six Sigma Black Belt
Strategic Planning
Team Management
Vivek Manchanda Summary
Vivek Manchanda, based in Delhi, DL, IN, is currently a Senior Manager at Pramerica Life Insurance. Vivek Manchanda brings experience from previous roles at Canara HSBC Life Insurance, Zopper, Max Life Insurance and Canara HSBC Oriental Bank of Commerce Life Insurance Company. Vivek Manchanda holds a 2024 - 2026 Master of Business Administration - MBA in Finance and Financial Management Services @ Swami Vivekananda Subharti University, Meerut. With a robust skill set that includes Anti-Money Laundering, Attention to Detail, Business Process Management, Business Strategy, Certified Manager of Quality and more. Vivek Manchanda has 1 emails on RocketReach.
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