2012 -2015 Service Delivery Manager @ Netpulse Communications (Pvt) Ltd
2004 -2012 Unit Manager @
2001 -2004 Process Developer @
Vivek Kale Education
Savitribai Phule Pune University
B.Com (Commerce)
1993-1996
All Saints High School, Pune
SSC
1980-1990
Vivek Kale Skills
Business Analysis
Vendor Management
Customer Relationship Management Crm
Utilization Management
Outsourcing
Process Efficiency
Workforce Management
BPO
Call Center
Service Delivery
Business Process Improvement
MIS
Talent Management
Microsoft Word
Manufacturing
Team Management
Call Centers
Operations Management
CRM
Process Management
Offshoring
Transition Management
Project Management
Sla
ITIL
Strategy
Management
Microsoft Office
Customer Relationship Management
Vivek Kale Summary
Vivek Kale, based in Pune, MH, IN, is currently a Computer Operations Manager at Infosys. Vivek Kale brings experience from previous roles at Fiserv, QED Baton, Netpulse Communications (Pvt) Ltd and Mphasis an HP company. Vivek Kale holds a 1993 - 1996 B.Com in Commerce @ Savitribai Phule Pune University. With a robust skill set that includes Business Analysis, Vendor Management, Customer Relationship Management Crm, Utilization Management, Outsourcing and more. Vivek Kale has 3 emails and 1 mobile phone numbers on RocketReach.
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